QA Lead cum Scrum Lead

About Us:
FlexM is an award-winning FinTech company recognized as ASEAN s Most Innovative FinTech by the Monetary Authority of Singapore (MAS). With regulatory licenses from MAS Singapore and FINTRAC Canada, we are committed to delivering compliant, cutting-edge financial solutions.

We provide a comprehensive suite of fintech products that empower businesses with seamless financial integrations:
- FlexPay - A next-gen e-payment ecosystem with multi-currency wallets, digital payments, loyalty programs and merchant acquisition solution.
- FlexPay Business - A corporate payment platform streamlining multi-currency accounts, global transactions, and automated payroll processing.
- FlexRemit - A real-time, multi-currency cross-border remittance backend solution with built-in compliance tools.
- FlexComply - An AI-powered RegTech solution for AML compliance, purpose-built for banks, fintechs, NBFCs, and regulated financial entities. It streamlines KYC/KYB onboarding, transaction monitoring, risk profiling, real-time screening, periodic reviews, and automated regulatory reporting, offering a unified 360 compliance management system.

About the Role
We are seeking an experienced Scrum Master with a proven track record of driving Agile transformation and delivering high-value technology solutions in the FinTech domain. The ideal candidate will be an expert in Agile frameworks, a servant-leader for cross functional teams, and a strategic partner for product and business
stakeholders.

You will play a key role in facilitating digital product delivery, scaling Agile practices, and fostering a culture of continuous improvement across multiple squads in a fast-paced financial services environment.

Key Responsibilities

• Act as a servant leader and coach for 2-3 Agile squads within the FinTech domain.
• Partner with Product Owners and Business Analysts to ensure clear product vision, backlog refinement, and prioritization.
• Facilitate all Scrum ceremonies (Daily Standups, Sprint Planning, Reviews, Retrospectives, PI Planning for SAFe if applicable).
• Remove impediments to delivery, working with stakeholders across engineering, compliance, risk, and business teams.
• Drive adoption of Agile at Scale frameworks (SAFe, LeSS, or Spotify model) across the fintech portfolio.
• Ensure teams adhere to regulatory, compliance, and security standards critical to the financial industry.
• Use data-driven metrics (velocity, burndown, cycle time, defect leakage) to optimize delivery performance.
• Mentor junior Scrum Masters and QA engineers, contributing to the Agile Center of Excellence.
• Foster a culture of transparency, collaboration, innovation, and continuous improvement.
• Align delivery outcomes with business priorities in payments, digital banking, lending, trading, or wealth management.

Skills & Qualifications

• 6-8 years of professional experience, with at least 5 years as a Scrum Master in complex, regulated industries (FinTech, Banking, Payments, Insurance, Trading Platforms, etc.).
• Strong expertise in Agile methodologies (Scrum, Kanban, SAFe, LeSS, Spotify model).
• Proven ability to facilitate end-to-end delivery of large-scale digital financial products.
• Excellent stakeholder management, with experience partnering with product, compliance, and technology leadership.
• Strong knowledge of financial regulations, compliance, and risk frameworks (e.g., PCI DSS, PSD2, SOX, KYC/AML).
• Skilled in Agile tools (Jira, Confluence, Rally, Azure DevOps).
• Exceptional facilitation, conflict resolution, and servant-leadership skills.
• Strong analytical mindset with experience using Agile metrics for decision-making.
• Certifications preferred: CSM, PSM II/III, SAFe Agilist, ICP-ACC, CSP-SM.

Why Join Us

• Opportunity to drive Agile transformation in a high-growth FinTech environment.
• Work on cutting-edge financial technology solutions shaping the future of digital banking, payments, and investments.
• Collaborative, innovative, and inclusive workplace culture.