QA Engineer

Redefine the future of customer experiences. One conversation at a time.

At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.

Location: This is an onsite role based at Nextiva’s Bengaluru office (Wilshire III by MFAR, 492, Hobli, RHB Colony, Mahadevapura, Bengaluru, Karnataka 560048). Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity.  

In-Office Expectation: This role is expected to work onsite four days per week, with the potential to increase to five days per week, as required by the business. Specific scheduling and flexibility will be guided by your leader to support both team collaboration and individual productivity.  

We are looking for a motivated and detail-oriented QA Engineer I to join our team. This entry-level role supports the design, execution, and documentation of test cases to help ensure high-quality software delivery. The ideal candidate is eager to learn test automation and AI-enhanced testing practices while building a strong foundation in software quality assurance under the guidance of senior team members.

Key Responsibilities ● Assist in executing manual test cases and in the design and development of automated test cases and frameworks for web, mobile, and API-based applications, under the guidance of senior QA engineers. ● Learn and apply test automation tools such as Selenium, Cypress, or Playwright to support test coverage. ● Support CI/CD pipeline test execution and help monitor automated test results. ● Gain exposure to AI-enhanced testing tools (e.g., Testim, Mabl, Applitools) to support visual testing and intelligent test generation. ● Assist in writing and running regression, smoke, and basic performance tests across supported platforms. ● Collaborate with Software Engineers, Product Managers, and DevOps to understand product functionality and confirm test coverage. ● Document test results, log clear and detailed bug reports, and assist with basic root cause investigation. ● Help maintain and update existing test scripts for accuracy and reliability. ● Participate in training and mentorship to build skills in automation frameworks and testing methodologies. ● Stay curious about emerging AI/ML testing tools and participate in team learning sessions.

Qualifications ● Bachelor's degree in Computer Science, Engineering, or related field—or equivalent practical experience. ● 1-2 years of QA engineering experience; internships or academic projects in software testing are welcomed. ● Basic exposure to automated testing frameworks such as Selenium, Cypress, or similar is a plus. ● Familiarity with API testing tools like Postman or REST Assured is a plus. ● Basic understanding of CI/CD concepts (e.g., GitHub Actions, Jenkins). ● Introductory scripting/programming knowledge in Python, JavaScript, or Java. ● Willingness to learn cloud-based environments (e.g., AWS, Azure, GCP). ● Interest and experience in AI-powered QA tools and techniques such as visual testing or test generation. ● Basic awareness of security testing and compliance concepts.

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

Drives Results : Action-oriented problem solvers who quickly bring clarity and  simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.

Critical Thinker: Data-driven,  forward-thinking  individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.

Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and  care  for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.

Medical 🩺 - Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity.

Group Term & Group Personal Accident Insurance 💼 - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means.

Coverage Type - Employee Only

Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000

Free Cover Limit - 1.5 Crore

Work-Life Balance ⚖️ - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays

Financial Security 💰 - Provident Fund & Gratuity

Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives

Growth 🌱 - Access to ongoing learning and development opportunities and career advancement

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!  

Beware of Recruitment Fraud: At Nextiva, we follow a merit-based hiring process and do not charge any fees or require a deposit at any stage.  We also do not authorize any third parties to collect payments or sensitive information on our behalf. 

All genuine communications from Nextiva originate from official email addresses ending in “@nextiva.com”.  Communications received from free email services (such as Gmail, Yahoo, or Hotmail) purporting to be from Nextiva should be treated as fraudulent.  If you are contacted by a third-party claiming to represent us, please verify their credentials by writing to talent@nextiva.com . 

We encourage candidates to stay vigilant and verify the authenticity of any communication claiming to be from Nextiva, including unsolicited calls, WhatsApp messages and Telegram communications. While we strive to maintain a secure hiring process, Nextiva is not responsible for any losses arising from fraudulent activities. If you believe that you have been a victim of recruitment fraud, please contact your law enforcement agencies immediately.

For genuine opportunities, please apply only through our official career sites: Nextiva Careers  &  Nextiva Jobs on LinkedIn .

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Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.

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