QA Engineer (Contract role For 1 year)

Position Details

• Role: QA Engineer
• Experience: 3- 6 Years
• Location: Bengaluru
• Department: Product & Engineering
• Reports To: QA Lead / QA Manager

Role Overview

As a QA Engineer at DTDC, you will be responsible for ensuring the quality and reliability of mission-critical logistics platforms, including first-mile, middle-mile and last-mile delivery systems and customer-facing applications.

You will participate in designing and executing test scenarios, validating complex workflows across systems, and helping maintain high production quality in a fast-paced, high-scale logistics environment.

Key Responsibilities

1. Test Design & Execution

• Assist in creating and maintaining detailed test cases and regression suites based on product requirements.
• Execute tests diligently across functional, integration, regression, and UAT scenarios.
• Log, track, and manage defects with clear reproduction steps, screenshots, and impact analysis.

2. Functional & System Testing

• Validate end-to-end logistics workflows, including:
• Order Booking Node Allocation Routing Out-for-Delivery Delivery/Exception
• Perform cross-system validation across multiple platforms such as branch systems, sorting systems, rider applications, and control tower dashboards.
• Verify the correctness of core business rules including Estimated Delivery Date (EDD), capacity planning, routing logic, and reattempt handling.

3. API & Data Validation

• Perform API testing using tools like Postman or similar.
• Validate backend workflows, including shipment lifecycle events.
• Use SQL queries to verify data consistency and troubleshoot issues across databases.

4. Collaboration & Quality Support

• Work closely with Product Managers, Developers, and QA team members.
• Participate in requirement discussions to understand product scope and identify potential gaps early.
• Log clear test reports, share quality metrics, and flag risk areas to supervisors.
• Participate in release validation activities and contribute data to Root Cause Analysis (RCA) for production issues.
• Contribute towards gradual test automation adoption and shift-left testing practices.

Required Skills & Knowledge

Core Testing Skills

• Good understanding of functional, regression, integration, and system testing concepts.
• Familiarity with executing end-to-end scenario validation.
• Strong attention to detail with a focus on catching edge cases and failure scenarios.

Technical Skills & Tools

• Foundational knowledge of API testing using Postman or similar tools.
• Knowledge of SQL (including joins, aggregations, and data validation).
• Basic familiarity with microservices-based architecture and distributed systems.
• Experience or familiarity with test management and defect tracking tools like JIRA or TestRail.
• Exposure to API Automation.

Domain Knowledge (Preferred)

• Prior experience or academic projects related to logistics, supply chain, courier, or e-commerce platforms.
• Basic understanding of middle-mile workflows.

Soft Skills

• Strong analytical and problem-solving abilities.
• Effective communication skills to collaborate efficiently across technical teams.

Qualification

• Bachelors or Master’s degree in Engineering / MCA or equivalent.

About DTDC

DTDC is one of India’s leading integrated express logistics providers, operating the largest network of customer access points in the country. We offer a wide range of technology-enabled logistics solutions catering to diverse customer segments.

Since our inception in 1990, DTDC has pioneered the franchise-based delivery model in India. Today, we have evolved into a comprehensive logistics solutions provider, offering services across express delivery, warehousing, and fulfillment, helping businesses optimize both speed and cost efficiency

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What Success Looks Like

• Timely execution of test cycles with high defect-detection accuracy.
• Comprehensive regression coverage maintained across assigned modules.
• Proactive identification of defects early in the software development lifecycle.
• Consistent support in delivering stable, high-quality releases to production.