QA Consultant- Delivery
Gnani Innovations · Remote · remote · Posted 2d ago
Undisclosed1–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Responsibilities
As a QA Specialist , you will be responsible for testing our AI-powered voicebots and virtual assistants to ensure they function seamlessly before deployment. You will work closely with the pre-sales, product, and engineering teams to identify and resolve issues, ensuring an optimal user experience.
Key Responsibilities
- Conduct end-to-end testing of Gen AI voice bots across various scenarios to ensure the model responds accurately to a wide variety of voice inputs
- Identify areas where the bot s conversational abilities can be improved; document and report bugs or inconsistencies in voice bot responses or workflows
- Validate voicebot performance, language understanding, and user experience across various used cases and environment
- Voice Quality Testing: Assess the clarity, tone, and naturalness of the voicebot s synthesized speech. Ensure the voicebot sounds natural and validate any voice-related anomalies or bugs
- Identify and test edge cases such as unexpected inputs, unclear commands, or non-standard speech patterns (e.g., accents, slang) to ensure they are handled appropriately
- Collaborate with the pre-sales team to simulate real-world customer interactions.
- Maintain test cases, test plans, and other QA documentation.
- Ensure the voicebot aligns with business use cases and client requirements before demos and trials.
- Provide feedback to developers and suggest improvements to enhance voicebot accuracy and efficiency.
- Work in a fast-paced, agile environment to meet project deadlines.
Required Skills & Qualifications
- 1-2 years of experience in software QA/testing, preferably with voicebots or AI-driven applications.
- Strong command of both English and (Hindi / Gujarati / Marathi / Punjabi) for linguistic and functional testing.
- Understanding of voicebot frameworks, LLM & NLP (Natural Language Processing) concepts.
- Hands-on experience with writing test cases and experience with testing methodologies
- Analytical mindset with keen attention to detail
- Strong problem-solving skills and ability to think from a user s perspective
- Ability to work collaboratively with cross-functional teams.
- Familiarity with bug tracking tools like Jira, Trello, or equivalent.
- Basic knowledge of scripting or automation tools (optional but preferred)
- Personnel System is required.
Skills Required
Primary Skills
Testing
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
QATest CasesAutomationScriptingAgileAutomation Toolsbug trackingtrellotesting methodologiesNatural Language ProcessingFunctional TestingUnclearLarge Language Models (LLMs)Software QAdeploymentQa DocumentationJira AtlassianSalesArtificial Intelligence