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    Job · 19980250

    Capgemini logo

    Q2R

    Capgemini · Chennai · hybrid · Posted 21d ago

    Undisclosed1–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Given your work experience, we believe it would be a great opportunity for you to progress in your career at Capgemini.


    Q2R

    Location: Chennai

    Experience: 1- 5 Years


    Participates in meeting service levels, key measurement targets of the team and delivers a high quality and cost-effective service. Performs tasks in line with the written procedures under close supervision. • Process movements (transfers, promotion) and leaver requests
    • Process HR Administration requests
    • Answer clients calls and emails
    • Process client’s queries and escalations
    • Provide clarification of HR policies and procedures
    • Organize knowledge sharing sessions internal and cross teams
    • Successful process related problem solving
    • Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan
    • Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes
    • Maintain HR system catalogues
    • Manage HR organization structure
    • Manage time
    • Adjust records
    • Adjust records
    • Process separation
    • People moves Initiate move
    • Process move
    • Reporting
    • Qualifications (Education/Experience/Certification)
    • Previous experience required in similar positions. • Strong communication skills and command in English language
    • The team member is responsible for processing the HR data correctly and timely according to the project deadlines and to the expected quality, interacts with the Client on a daily basis via phone and email, work on resolving HR related issues, cooperate with other delivery team members, and ensure that the documentation is up to date.
    • The team member must ensure they share their specialist knowledge within the team. •Valid experience of 3-5 years in HR domain
    •Good verbal and written communication skills
    •Positive team player



    Sourced from naukri

    Skills

    Customer ServiceCustomer RetentionCustomer SupportCustomer CareCustomer HandlingbpoHelpdesk

    About Capgemini

    Capgemini logo

    Capgemini

    IT Services & Consulting

    235k+

    employees

    1967

    59 years old

    Mumbai, Maharashtra

    India

    About

    Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value.

    Industries

    IT Services & ConsultingAnalytics & KPOBankingSoftware Product

    Employee ratings

    53,345 reviews

    3.6/ 5

    Culture

    3.6

    Career growth

    2.8

    Work-life

    3.8

    Employees rate it well for

    Work Life Balance7494Salary7201Work Culture5032Appraisal4419Senior Management3872

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    Q2R · waiting for your command