Pvt Bank Customer Service Executives- Inbound Banking-Graduate Fresher
Mehr Capital · Faridabad · onsite · Posted 70d ago
₹3.0L - ₹4.5L PA0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Customer Service Executive
Credit Card (Inbound)
Retail Asset (Inbound)
Retail Liabilities (Inbound)
Work Locations
Juinagar /Airoli/Thane
Graduate Freshers with strong communication skills may apply
Salary-upto 4.6 lakhs
Call [phone removed] Aditya
Achieve defined Service Quality, AHT, and FCR metrics
Promote digital banking
Drive NPS
Identify and upsell suitable banking products
Exposure to leading Bank
Credit Card (Inbound)
Retail Asset (Inbound)
Retail Liabilities (Inbound)
Work Locations
Juinagar /Airoli/Thane
Graduate Freshers with strong communication skills may apply
Salary-upto 4.6 lakhs
Call [phone removed] Aditya
Required Candidate profile
Handle inbound customer calls for banking servicesAchieve defined Service Quality, AHT, and FCR metrics
Promote digital banking
Drive NPS
Identify and upsell suitable banking products
Perks and benefits
Inbound banking processExposure to leading Bank
Sourced from naukri
Skills
Customer ServiceInsurance SalesCross SellingUpsellingOutboundGraduateVRMPhone Banking OfficerSocial media EscalationsVirtual Care officerEscalationsRetail BankingPersonal BankingVirtual Relationship ManagerinboundTelecallingTelesalesTelemarketing