Purchase to Pay — Business Process Expert

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.   We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference. 

What truly sets us apart is how we work. 

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. 

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.  

The role The Business Process Expert, Purchase to Pay, is responsible for driving process excellence, standardization, governance, and continuous improvement across the Purchase to Pay processes within the Global Business Services organisation. This role serves as the subject-matter expert for Purchase-to-Pay processes, with a strong focus on invoice processing, payment support, vendor query management, employee expense processing, travel policy compliance, process controls, system optimisation, and service delivery improvement.

What you'll be responsible for Act as the business process expert for Purchase to Pay processes, with primary focus on Accounts Payable and Travel & Expense.

Define, document, and maintain global or regional process standards, operating procedures, work instructions, and process maps.

Provide process guidance to operations teams, stakeholders, and business users.

Ensure consistent application of standard processes across countries, business units, and service delivery teams.

Evaluate current processes and recommend improvements to increase efficiency, accuracy, compliance, and scalability.

Support the design and maintenance of process governance frameworks

Ensure adherence to internal controls, approval matrices, delegation of authority, segregation of duties, and compliance requirements.

Support internal and external audits by providing process documentation, evidence, analysis, and remediation support.

Identify control gaps, process deviations, and operational risks, and work with stakeholders to implement corrective actions.

Promote a strong culture of compliance, ownership, and process discipline within GBS operations.

We're looking for someone who Bachelor’s degree in finance, Accounting, Business Administration, Supply Chain, Information Systems , or a related field.

5 to 8 years of relevant experience in Purchase to Pay, Accounts Payable, Travel & Expense, Finance Operations, Shared Services, or Global Business Services.

Strong hands-on experience in AP processes such as invoice processing, PO and non-PO invoice handling, payment support, vendor queries, and exception management.

Experience in T&E processes including employee expense claims, travel policy compliance, corporate card administration, audit checks, and reimbursement processes.

Thinks end-to-end and takes ownership of results

Is comfortable working in a fast-moving, evolving organisation

Values collaboration, clarity and low-ego ways of working

What you'll get

Alongside meaningful work and strong development, we offer a reward package that typically includes Market-competitive pay and performance related rewards

Flexible ways of working

Support for health, wellbeing and life outside of work

Time off to rest and recharge

Ongoing learning and development opportunities

#TMICC

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could! 

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

• Roles with real accountability and visible impact
• Free to move fast, experiment and challenge how things are done
• Continuous learning and development as the business grows
• Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.