Pune/Mumbai@International Voice/BPO-US Client/Customer Support Analyst

Job Title: International Customer Support | Voice-BPO/US Analyst | Client support Freshers/Exp

Work Locations: Pune/Mumbai- Viman Nagar | Magarpatta | Kharadi |Yerwada | Hinjewadi | Navi mumbai Airoli | Thane

Salary: 2.5 LPA 4 LPA

Hiring: Immediate Joiners Preferred

Role & Responsibilities

• Handle international customer queries through calls ,Chat and other voice/non voice channels.
  
• Provide accurate and timely resolutions to customer concerns.
  
• Maintain professional written communication and service quality.
  
• Understand customer issues and provide appropriate solutions.
  
• Escalate complex cases to the concerned team when required.
  
• Maintain proper records and update customer information accurately.
  
• Work in rotational/night shifts as per business requirements.
  

Preferred Candidate Profile

• Graduates/UG/EXP | All can apply
• Freshers are welcome.
  
• Excellent English communication skills, especially written English.
  
• Good typing, comprehension, and problem-solving skills.
  
• Comfortable working in an international BPO/customer support environment.
  
• Willing to work in rotational/night shifts.
  
• Immediate joiners preferred.
  

HR:NITESH
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