Public Relations - Senior Manager (PR Agency)
Team Recruit Consultancies · Delhi · onsite · Posted 11d ago
About a minute. You'll make an account on the way through.
About this role
A Communications agency is hiring for the profile of Public Relations - Senior Manager (PR).
Location: Delhi
Experience: 7+ years
Job Role
Leads client account teams in the service delivery of all account activity as well as provides the strategic direction of the account. Has overall responsibility for managing agreed client deliverables based on the client specific scope of work
Responsible in ensuring a high degree of client satisfaction with the agency and team's performance as well as a strong focus on client retention.
Posseses strong problem-solving skills and the ability to see the bigger picture in being able to take immediate action upon client feedback and help solve any issues and client red flags.
Formulate thoughtful points-of-views and campaign/ideas recommendations based on broad media, communications, and client landscape.
Independently manages a client portfolio. Drives identification and closure of upsell and growth opportunities within the portfolio. Plays a key role in business development.
Expertise on communications solutions and programmes recommendations to client. Has strong knowledge and competence of the integrated communications landscape and is able to upsell more solutions to the client
Ensures right staffing for clients and optimizing the team for efficient client servicing operations
Motivating teams to collaborate to deliver consistently high-quality campaigns and work
A high level of proficiency in driving service quality, client retention, and growth as well as developing the strategy/annual/quarter plans for the assigned client portfolio
Providing senior level counsel on media, crisis, messaging, etc.; developing strong professional relationships with the key client representatives and developing professional relationships with journalists, analysts and key influencers
Experience with mentoring, coaching and managing team members.
Ability to work under high pressure/ambiguous/complex situations and environment as demanded by today's modern-day communications professional
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