PTP Helpdesk Specialist- In Global MNC-Kolkata- CTC 12 LPA!!
YOU & I Consulting · Kolkata · onsite · Posted 56d ago
About a minute. You'll make an account on the way through.
About this role
Job description
You & I Consulting has always been in the spotlight for getting placed in 64+ MNC's PAN India.
***We are hiring for a Global MNC In Kolkata for
** PTP Helpdesk Specialist **
Hiring For Global Giant MNC
Role: PTP Helpdesk Specialist
Location: Kolkata
Exp- 4yrs - 9yrs
CTC: upto 12 LPA
Work from office only
*Hurry email or whtsapp now @ [email removed] / [email removed]
Experience & Responsibility:
Role Purpose :
PTP Helpdesk Specialist will be responsible for handling vendor and internal queries related to the Accounts Payable function. This role involves working closely with AP processing teams, managing helpdesk tickets, ensuring timely resolution of queries, and maintaining high service levels.
Key Accountabilities :
Helpdesk & Query Management
Act as the first point of contact for vendor and internal stakeholder AP queries
Log, track, and resolve queries using a helpdesk/ticketing system
Ensure queries are resolved within defined SLA timelines
Accounts Payable Support
Support invoice processing, validation, and posting activities
Handle invoice status, payment queries, vendor reconciliations, and escalations
Coordinate with AP teams to resolve discrepancies and blocked invoices
Vendor & Stakeholder Communication
Communicate with vendors via email and phone regarding payment and invoice issues
Work closely with internal teams such as Procurement, Finance, and Treasury
Provide accurate and timely updates to stakeholders
Process & Compliance
Ensure compliance with company policies, controls, and audit requirements
Support month-end close activities related to AP helpdesk items
Identify process gaps and suggest improvements.
To Schedule an Interview:
email or whtsapp now @ [email removed] / [email removed]
or What's App with your details in the following format:
Name
Mobile Number
Email Address
Highest Qualification
Total Work Experience
Current Organization
Preferred Location
Last CTC
Expected CTC
Please note: Due to high call volumes, if the line is busy, kindly WhatsApp your details to the same number.
Interested candidates are also welcome to refer friends or relatives who meet the criteria.
Sourced from naukri