Proposals Operations Associate

ABOUT ZIP

Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.

The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.

Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

YOUR ROLE

• You are organized, process-oriented, and take pride in running a tight operation — you keep the intake queue moving and nothing falls through the cracks.

• You work cross-functionally with ease, pulling the right contributors into proposals at the right time and keeping everyone aligned on timelines and requirements.

• You are a clear, reliable communicator who surfaces blockers early and keeps stakeholders informed without being asked.

• You thrive in a fast-moving environment where priorities shift, and you rebalance your workload and the team's without losing momentum.

YOU WILL

• Serve as the central point of contact for inbound RFx requests (RFPs, RFIs, RFQs, security questionnaires), logging, tracking, and triaging submissions in the intake system.

• Apply qualification criteria to assess fit, resource requirements, and deadlines, and route opportunities to the right owners with clear context.

• Coordinate contributions from sales, subject-matter experts, legal, finance, and leadership to keep proposal timelines on track.

• Draft, edit, and assemble proposal content, ensuring a consistent voice, factual accuracy, and compliance with submission requirements.

• Manage reviews, approvals, and version control through to final submission.

• Support a team of RFx contractors on quality assurance, serving as a first point of contact for questions, blockers, and at-risk deadlines.

• Contribute to the content repository following internal content management processes.

QUALIFICATIONS

• Experience coordinating cross-functional projects or workflows with multiple stakeholders and moving parts.

• Strong written communication skills — able to produce clear, accurate, professional content under deadline pressure.

• High attention to detail and comfort managing multiple active workstreams simultaneously.

• Ability to work independently on defined processes while escalating blockers early and communicating proactively.

• Familiarity with proposal, procurement, or sales operations processes is a plus but not required.

NICE TO HAVES

• Prior exposure to RFx, proposal management, or procurement workflows.

• Experience working with content libraries, tracker tools, or intake systems.

• Comfortable operating in a fast-paced, high-growth SaaS environment.

PERKS & BENEFITS

At Zip, we're committed to providing our employees with everything they need to do their best work.

• 📈 Start-up equity

• 🦷 Health, vision & dental coverage

• 🍽️ Catered lunches & dinners for TO employees

• 🚟 Team building events & happy hours

• 🌴 Flexible PTO

• 💻 Apple equipment plus home office budget

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!