Property Relationship Manager-SN

Job Description Inside Sales Executive

Company: NoBroker.com
Department: Sales – Supply RM
Location: Bangalore
Work Mode: Work From Office (WFO)
Languages Required: English, Hindi, and a Regional Language

Role Overview

We are looking for a motivated and customer-focused Inside Sales Executive to manage customers who have already enrolled in a plan through the Supply RM team. The role involves understanding customer property requirements, recommending suitable properties, managing follow-ups, conducting negotiations, and driving property visits and deal closures while ensuring an excellent customer experience.

Key Responsibilities

• Connect with customers who have enrolled in a plan through the Supply RM team.
• Understand customer requirements, including location, budget, property type, preferences, and timelines.
• Build and maintain strong customer relationships throughout the property search journey.
• Recommend suitable properties based on customer needs and preferences.
• Explain property details, features, pricing, and other relevant information.
• Address customer queries, concerns, and objections effectively.
• Conduct regular follow-ups to maintain customer engagement and drive conversions.
• Coordinate with internal teams to identify and provide suitable property options.
• Encourage customers to schedule property visits and progress toward transactions.
• Negotiate effectively to convert sales opportunities into successful property deals.
• Take ownership of the customer journey from lead allocation to deal closure.
• Maintain accurate customer, lead, follow-up, and sales records in the CRM.
• Achieve daily, weekly, and monthly sales and conversion targets.
• Ensure a positive customer experience throughout the sales process.

Requirements & Qualifications

• Any Graduate or Postgraduate preferred.
• Experience in Inside Sales, Real Estate Sales, Property Sales, B2C Sales, or Telesales is preferred.
• Excellent verbal communication and interpersonal skills.
• Strong customer relationship management and customer-handling abilities.
• Ability to understand customer needs and recommend appropriate property options.
• Good negotiation, persuasion, objection-handling, and sales-closing skills.
• Comfortable working in a target-driven sales environment.
• Strong follow-up, lead-management, and organizational skills.
• Familiarity with CRM systems and sales processes.
• Self-motivated, persistent, and result-oriented.

Key Performance Indicators (KPIs)

• Conversion rate from enrolled leads to property visits.
• Number of successful property deal closures.
• Achievement of daily and monthly sales targets.
• Customer follow-up effectiveness and lead conversion rate.
• Customer satisfaction and overall sales performance.

Preferred Skills

• Customer relationship management
• Consultative selling
• Real estate market and property knowledge
• Lead nurturing and follow-up
• Negotiation and objection handling
• CRM management
• Target achievement and sales conversion

Work Location: Bangalore, Karnataka
Work Arrangement: Work From Office (WFO)