Property and Casulty Insurance

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Property & Casualty (P&C) Insurance Job Description

Job Title: Property & Casualty Insurance Associate / Executive
Department: Insurance Operations
Experience: 35 Years
Location: Pune
Employment Type: Full-Time

Job Summary

We are looking for a detail-oriented and responsible Property & Casualty (P&C) Insurance professional to manage insurance-related operations, policy documentation, customer requests, and coordination with internal and external stakeholders.

The ideal candidate should have a good understanding of Property & Casualty insurance products, policy processing, underwriting support, endorsements, renewals, claims, and insurance documentation.

Key Responsibilities

• Handle day-to-day Property & Casualty insurance operations and documentation.
• Process new business, renewals, endorsements, cancellations, and policy changes.
• Review insurance applications, policy documents, certificates, and supporting documents for accuracy.
• Support underwriting activities by collecting and validating required information.
• Coordinate with insurance carriers, brokers, clients, agents, and internal teams.
• Maintain accurate records of policies, transactions, and customer information.
• Assist with claims-related documentation and follow-ups.
• Prepare and issue insurance-related documents, reports, certificates, and correspondence.
• Monitor policy renewals, expiration dates, pending transactions, and required follow-ups.
• Identify discrepancies or missing information and coordinate with the relevant teams for resolution.
• Ensure compliance with company procedures, client requirements, and applicable insurance guidelines.
• Meet defined quality, productivity, turnaround-time, and accuracy targets.
• Maintain confidentiality of customer and policy information.

Key Areas of P&C Insurance

Candidates should have exposure to one or more of the following:

• Property Insurance
• General Liability
• Commercial Auto
• Workers' Compensation
• Commercial Package Policies (CPP)
• Business Owners Policies (BOP)
• Professional Liability
• Certificates of Insurance (COI)
• Policy Issuance and Renewals
• Endorsements
• Claims Processing/Support
• Underwriting Support

Required Skills

• Good understanding of Property & Casualty insurance concepts and processes.
• Strong attention to detail and documentation skills.
• Good written and verbal communication skills.
• Ability to work with insurance systems and MS Office applications.
• Strong analytical and problem-solving skills.
• Ability to manage multiple tasks and meet deadlines.
• Good coordination and stakeholder-management skills.
• Ability to work independently as well as part of a team.

Preferred Qualifications

• Bachelor's degree in any discipline.
• Prior experience in P&C insurance, insurance BPO, underwriting support, policy administration, claims, or insurance operations.
• Experience working with international insurance processes, particularly US insurance, will be an advantage.
• Familiarity with insurance terminology, policy forms, and documentation.

Key Performance Indicators (KPIs)

• Transaction accuracy
• Productivity
• Turnaround Time (TAT)
• Quality scores
• Policy/documentation accuracy
• SLA adherence
• Customer/stakeholder satisfaction
• Process compliance

Shift

Night Shift

Benefits

• Provident Fund
• Health Insurance