Proofpoint Administration & Support

Role & responsibilities :

Proofpoint Administration & Support

• Manage and maintain Proofpoint Email Protection (PEP), Targeted Attack Protection (TAP), and Email Fraud Defense (EFD) platforms.
• Configure and administer email security policies, spam filtering, malware protection, and content filtering.
• Monitor email traffic and security alerts generated by Proofpoint solutions.
• Troubleshoot and resolve email delivery, quarantine, and filtering issues.
• Manage allow/block lists, secure email relay, and encryption policies.
• Manage email relay via MX and Proof point SER product.

M365 Exchange online

• Manage/optimize mail flow over Exchange online.
• Troubleshooting email allow/block between Exchange online and Proofpoint solutions
• Managing DLs / DDLs

Security Operations

• Investigate phishing, spoofing, malware, and business email compromise (BEC) incidents.
• Analyze TAP alerts and threat intelligence reports.
• Coordinate incident response activities related to email security threats.
• Support threat hunting and forensic investigations involving email-based attacks.

Email Authentication & Protection

• Implement and maintain:
• SPF (Sender Policy Framework)
• DKIM (DomainKeys Identified Mail)
• DMARC (Domain-based Message Authentication, Reporting & Conformance)
• Support Email Fraud Defense implementations and monitoring.
• Ensure compliance with industry security standards and best practices.

Integration & Infrastructure

• Integrate Proofpoint with:
• Microsoft 365
• Exchange Online
• SIEM solutions (Kibana)
• Configure connectors, mail routing, journaling, and email gateway settings.
• Support hybrid messaging environments.

Reporting & Compliance

• Generate security reports and executive dashboards.
• Monitor email security trends and recommend improvements.
• Support audit, compliance, and governance requirements.
• Document configurations, SOPs, and operational procedures.

Project & Technical Leadership

• Lead Proofpoint migration and upgrade projects.
• Perform Proofpoint health assessments and optimization reviews.
• Provide technical guidance to operations and security teams.
• Develop automation scripts for reporting and remediation activities.

Required Skills

Technical Skills

• Strong experience with:
• Proofpoint Email Protection (PEP)
• Targeted Attack Protection (TAP)
• Email Fraud Defense (EFD)
• Proofpoint Essentials (preferred)
• Expertise in:
• SMTP mail flow
• Exchange Online / Microsoft 365
• Exchange Server
• SPF, DKIM, DMARC
• Email encryption and DLP
• Experience with SIEM integration and security monitoring.
• Knowledge of cybersecurity frameworks and email threat mitigation.

Key Competencies

• Strong troubleshooting and analytical skills.
• Incident response and threat analysis expertise.
• Excellent communication and documentation skills.
• Ability to work with cross-functional security and infrastructure teams.
• Strong understanding of email security best practices and compliance requirements.

Primary Technologies: Proofpoint PEP, TAP, EFD, Microsoft 365, Exchange Online, SPF, DKIM, DMARC, Microsoft Sentinel, PowerShell.

Mandatory SkillsEmail Security,Proofpoint Enterp Email ProtDesirable SkillsPowershellSkills to be evaluated on

Email Security

Years Of Experience 5 to 7yrs Years

Notice Period - 30days