Project Support Trainee

SynapseIndia is a 26 years old Software developmentcompanyhaving development offices in India andUSA with clients across the globe.

We are located in Noida SEZ, within 10 minutes walk to nearest metro station.

Why work with us

• Google partner and Microsoft partner company with certified professionals.
• MNC having clients and employees all over the world.
• Expansion plan to cross over 500 IT professionals within the next 6 months.
• Structured environment with industry leading CMMI level-5 compliant processes.
• Salaries are always paid on time , from the time company started till date.
• Despite market conditions, we have not laid off people.
• 2nd and last Saturday of every month is off for everyone.
• No night shift. People are encouraged to work within office hours during day shift.
• 100% satisfied employees . We place a high level of trust in our employees and provide them with ample growth opportunities.
• Eco-friendly workplace in order to promote health and well-being of our employees.
• Our offices are equipped with special anti-radiation and negative energy removal chips .
• We prioritize job security for every individual working in our company.
• We celebrate all festivals with enthusiasm and fun.
• Yearly appraisals . We have even given more than 100% increment for exceptional performers at times.
• We recognize and reward the top performers on a monthly basis for their outstanding performance.
• Provide benefits like Accidental and Medical Insurance.

Who are we looking for

Designation : Project Support Trainee
Experience Range : Till 1 year

What is the work

• Log, track, and manage team-related, in-house, and client project issues using issue-tracking software
• Understand, analyze, and verify reported issues to ensure accurate documentation
• Follow and ensure closure of issues within the defined issue lifecycle and timelines
• Coordinate with internal teams to support project management activities
• Assist in planning, monitoring, and reporting project progress
• Conduct project and process audits to ensure compliance with defined standards
• Prepare audit reports and suggest process improvements
• Provide software usage and process-related training to employees
• Maintain proper documentation for issues, audits, and trainings
• Ensure clear and timely communication with stakeholders

What skills and experience are we looking for

• Good communication skills (verbal and written)
• Strong analytical and problem-solving abilities
• Ability to manage multiple tasks and meet deadlines
• Willingness to learn project management and quality processes
• Attention to detail and strong documentation skills
• Completed bachelor's degree.
• Female candidates are preferred.
• Should have knowledge of using any AI tool.