Project Sales Coordinator

Location: Pune – Lonikand, Near Wagholi

Experience: 5–6 Years

Employment Type: Full-Time

Relocation: Candidates should be willing to relocate near the plant location.

Job Summary

We are looking for an experienced Project Sales Coordinator / Inside Sales professional to manage end-to-end sales coordination, order processing, customer communication, and project coordination.

The ideal candidate should have strong experience in sales coordination, customer service, order management, ERP, tender/BOQ preparation, and export order handling. Experience in architectural products or related industries will be preferred.

Key Responsibilities

• Manage end-to-end inside sales and sales coordination activities.
• Understand and manage Purchase Orders, Work Orders, Contract Agreements, and related commercial terms.
• Study and prepare customer tenders, BOQ estimations, RFP/RFQ responses, and bidding documents.
• Prepare quotations and detailed technical proposals to support the sales team.
• Convert purchase orders into sales orders in the ERP system and coordinate required customer approvals.
• Coordinate approvals related to PO, advance payments, samples, drawings, and CSD documentation.
• Coordinate with Sales, Operations, Engineering, Finance, Logistics, and Installation teams for order processing, production, dispatch, and project execution.
• Maintain strong customer relationships and provide regular updates on order progress.
• Interact with customers to resolve complaints and ensure timely closure of issues.
• Coordinate with Finance and Logistics for payments, Letter of Credit (LC), ABG/PBG, and related documentation.
• Prepare sales, financial, and other management reports as required.
• Maintain accurate customer databases, including contact details, addresses, GST details, and other relevant information in the ERP.
• Prepare order-related documents such as Sales Orders, Proforma Invoices, and other commercial documents.
• Follow up on accounts receivables in coordination with Sales Managers.
• Coordinate warranty, rejection, and replacement claims.
• Manage compliance-related documentation and support ISO and other company compliance requirements.
• Coordinate projects and communication across India, Middle East, APEC, and Europe.
• Ensure proper documentation and coordination for export orders.

Required Qualifications & Skills

• Bachelor's degree in Mechanical Engineering, Civil Engineering, or Interior Design.
• 5–6 years of experience in Sales Coordination, Inside Sales, Customer Service, or Project Sales Coordination.
• Minimum 5 years of experience managing customer service or sales coordination functions.
• Experience in architectural products or related industries is preferred.
• Experience handling export orders for the Middle East, APEC, and Europe.
• Strong understanding of export processes, Incoterms, and export documentation.
• Experience in RFP/RFQ handling and sales order processing through ERP.
• ERP experience is required; experience with M2M ERP is preferred.
• Ability to read and understand technical drawings, material specifications, and project documents.
• Ability to understand scope of work and communicate requirements effectively to relevant teams.
• Basic knowledge of taxation and commercial documentation.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent written and spoken English communication.
• Strong IT skills with the ability to learn and effectively use company systems.
• Strong interpersonal and coordination skills with the ability to work effectively across multiple departments.
• High-energy, motivated, and assertive team player with strong ownership and issue-resolution skills.

Reporting To: Senior Manager – Engineering & Project Management

Joining: As Early As Possible