Project Manager

Job Title: Project Manager

Experience: 8-12 Years

Domain: Airlines / Aviation Mandatory

Job Summary

We are looking for an experienced Project Manager / Scrum Master with strong expertise in Agile/Scrum methodologies and proven experience in the Airlines/Aviation domain. The candidate will be responsible for facilitating Agile delivery, managing cross-functional teams and stakeholders, removing impediments, and ensuring timely delivery of business requirements.

Key Responsibilities

• Lead Agile/Scrum ceremonies including Sprint Planning, Daily Scrum, Sprint Review, and Retrospectives.
• Facilitate collaboration between business, product, technology, and other stakeholders.
• Remove impediments and ensure smooth progress of Scrum teams.
• Track sprint progress, velocity, risks, dependencies, and deliverables.
• Work closely with Product Owners to maintain and prioritize the product backlog.
• Ensure effective adoption of Agile/Scrum practices across teams.
• Coordinate with multiple teams and stakeholders to manage cross-team dependencies.
• Identify and manage project risks, issues, and delivery challenges.
• Prepare and maintain Agile metrics, dashboards, and management reports.
• Drive continuous improvement and help teams become more self-organized and efficient.
• Support release planning and ensure timely delivery of business requirements.
• Manage multiple projects/workstreams and complex dependencies where required.

• 10–12 years of overall IT / Project Delivery experience, with strong experience as a Scrum Master.
• Airlines / Aviation domain experience is mandatory.
• Strong knowledge of Agile, Scrum, Kanban, and SAFe methodologies.
• Experience working with cross-functional and geographically distributed teams.
• Strong stakeholder management, communication, and facilitation skills.
• Hands-on experience with JIRA, Confluence, or similar Agile tools.
• Good understanding of software development and IT project life cycles.
• Strong leadership, problem-solving, conflict-resolution, and decision-making skills.
• Experience managing multiple projects/workstreams and complex dependencies.
• CSM, PSM, SAFe Scrum Master, or equivalent certification would be an advantage.

Behavioral & Soft Skills

Servant Leadership

• Empowers teams and promotes self-organization, ownership, accountability, and continuous learning.

Stakeholder Management

• Builds strong relationships across business, technology, operations, and leadership teams.
• Effectively manages competing priorities and stakeholder expectations.

Communication & Facilitation

• Excellent verbal, written, and presentation skills.
• Ability to facilitate workshops, challenging discussions, and decision-making sessions.
• Able to communicate complex concepts to both technical and non-technical stakeholders.

Conflict Resolution & Negotiation

• Proactively identifies and resolves team conflicts.
• Facilitates constructive discussions to achieve alignment and consensus.

Coaching & Mentoring

• Coaches Product Owners, team members, and stakeholders on Agile principles and practices.
• Supports teams in improving Agile maturity and delivery effectiveness.

Adaptability & Resilience

• Comfortable working in dynamic and high-pressure delivery environments.
• Able to effectively support teams through organizational and process changes.

Problem-Solving & Critical Thinking

• Identifies root causes of issues and impediments.
• Balances immediate delivery requirements with long-term process improvements.

Collaboration & Team Building

• Promotes collaboration across geographically distributed and cross-functional teams.
• Builds a transparent, accountable, and high-performing team environment.

Customer & Business Orientation

• Aligns Agile delivery with business objectives and customer outcomes.
• Focuses on delivering measurable business value and maintaining strong stakeholder relationships.