Project Manager

Role & responsibilities

Project and Program Leadership

• Provide end-to-end leadership and oversight of assigned projects and programs from initiation through delivery, implementation, and transition to business operations.
• Establish project objectives, scope, deliverables, milestones, governance structures, and success criteria in collaboration with relevant stakeholders.
• Develop and maintain integrated project plans, delivery roadmaps, schedules, and resource plans.
• Ensure projects are delivered within approved scope, timelines, quality expectations, and resource parameters.
• Establish appropriate project governance and ensure adherence to organizational project management standards.

Agile Delivery Management

• Lead the adoption and effective application of Agile delivery methodologies, including Scrum, Kanban, and SAFe, where appropriate.
• Facilitate key Agile ceremonies, including sprint planning, backlog refinement, sprint reviews, retrospectives, and release planning.
• Promote transparency, accountability, continuous improvement, and predictable delivery across project teams.
• Monitor delivery metrics and establish appropriate KPIs to assess project performance and delivery effectiveness.

Stakeholder and Executive Management

• Develop effective working relationships with Product, Engineering, Business, Operations, Quality Assurance, and Executive stakeholders.
• Serve as a key point of coordination across functional teams, ensuring alignment of priorities, deliverables, dependencies, and decisions.
• Provide regular and accurate executive reporting on project status, milestones, risks, issues, dependencies, resource requirements, and overall delivery health.
• Facilitate stakeholder decision-making and ensure timely escalation of matters requiring management attention.

Risk, Issue and Dependency Management

• Establish and maintain effective processes for identifying, assessing, monitoring, and mitigating project risks.
• Proactively identify cross-functional dependencies, delivery constraints, and potential schedule or resource impacts.
• Develop and implement mitigation and contingency plans and ensure appropriate escalation where required.
• Maintain clear visibility of project issues, actions, decisions, and dependencies throughout the delivery lifecycle.

Resource and Financial Management

• Support resource planning, capacity forecasting, and allocation across assigned projects and initiatives.
• Monitor project budgets, expenditure, and resource utilization in accordance with approved plans.
• Coordinate with internal teams and external vendors to ensure appropriate resource availability and delivery commitments.
• Identify resource constraints and provide recommendations to leadership to support effective prioritization and allocation.

Process Improvement and Operational Excellence

• Identify opportunities to improve project management processes, delivery practices, governance, and operational efficiency.
• Establish and promote consistent project management standards, templates, methodologies, and reporting practices.
• Drive lessons-learned activities and incorporate continuous improvement initiatives into future delivery cycles.
• Coach and mentor project and delivery management personnel to strengthen organizational project management capabilities.

Qualifications and Experience

• Bachelors or Masters degree in Business Administration, Computer Science, Project Management, Management, or a related discipline are preferred.
• 10+ years of relevant experience in project, program, or delivery management, preferably within a software, technology, publishing, information services, or related environment.
• Demonstrated experience managing complex, cross-functional technology or software delivery programs through the complete project lifecycle.
• Strong practical knowledge of Agile methodologies and frameworks, including Scrum, Kanban, and/or SAFe.
• Experience with project management and collaboration tools such as Jira, Confluence, Asana, or equivalent platforms.
• Professional certification such as PMP, PMI-ACP, CSM, SAFe, or equivalent is desirable.
• Proven experience in project governance, resource planning, risk and dependency management, financial oversight, vendor management, and executive reporting.
• Strong stakeholder management and communication skills, with the ability to engage effectively with both operational teams and senior leadership.
• Demonstrated leadership, negotiation, conflict-resolution, problem-solving, and decision-making capabilities.
• Strong organizational and prioritization skills, with the ability to manage multiple concurrent initiatives and competing priorities.
• Demonstrated commitment to continuous improvement, operational excellence, and delivery predictability.

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