Project Manager - Service Delivery
Neysa.ai · Mumbai · onsite · Posted 44d ago
Undisclosed12–17 yrsfulltimeSourced from
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About this role
Job Description
Job Title: Project Manager Service Delivery
Location: Mumbai, Maharashtra, India
Company Overview: Neysa is an AI Acceleration Cloud System provider committed to democratizing AI adoption through purpose-built platforms and services designed for AI-native applications and workloads. Co-founded by industry leaders, Neysa empowers businesses to discover, deploy, and scale Generative AI (Gen AI) and AI use cases securely and cost-effectively. Our flagship platforms Neysa Velocis, Neysa Overwatch, and Neysa Aegis accelerate AI deployment, optimize network performance, and safeguard AI/ML landscapes. We are dedicated to enabling AI-led innovation across various industries and geographies.
Position Overview: We are seeking a Service Delivery Associate to join our Operations Team. In this role, you will support the delivery of Gen AI cloud infrastructure services, ensuring seamless integration and optimal performance of cloud-based infrastructures. Your contributions will be vital in maintaining the reliability and efficiency of our AI acceleration platforms.
Key Responsibilities:
Service Delivery Support:
Develop and manage project plans, timelines, and budgets for the Projects
Coordinate the execution of projects by working with backend technical teams
Assist in implementing and managing cloud infrastructures utilizing Linux-based tools and technologies.
Support the deployment of Gen AI solutions within cloud environments, ensuring alignment with client requirements and business objectives.
Monitor and manage project budgets, ensuring that resources are allocated effectively.
o Identify and manage resources to meet project requirements & timelines.
Project Status Communication:
Communicate effectively with clients to understand their needs and provide timely updates on service delivery status.
Communicate progress, risks, and updates to stakeholders and management
Assist in addressing client concerns and resolving service-related issues promptly.
Process Improvement:
Participate in identifying areas for service delivery optimization and contribute to the development of improvement strategies.
Support the implementation of best practices in service delivery to enhance efficiency and client satisfaction.
Collaboration:
Work closely with internal teams, including engineering and operations, to ensure coordinated and effective service delivery.
Participate in team meetings and contribute to knowledge-sharing initiatives.
Documentation:
o Ensure proper documentation of every aspect of Project
o Handover to Operations team with all necessary documents
Required Skills and Qualifications:
Bachelor s degree in Computer Science, Engineering, or a related field.
12+ years of experience in service delivery management within the cloud infrastructure industry, with a focus on Linux-based tools and technologies.
Basic understanding of Generative AI solutions and cloud integration.
Strong understanding of cloud platforms, virtualization, networking, storage, and DevOps practices.
Familiarity with AI/ML infrastructure (GPU provisioning, distributed training environments, containerization).
Good communication and interpersonal skills, with the ability to engage effectively with clients and team members.
Willingness to learn and adapt to new technologies and processes.
Experience with project management tools (MS Project, Jira etc.)
Preferred Qualifications:
Experience with cloud platforms (AWS, Azure, Google Cloud) and cloud orchestration tools such as Kubernetes and Terraform.
Experience with AI/ML deployment in cloud environments.
Knowledge of MLOps tools and platforms (Kubeflow, MLflow, Airflow, etc.)
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
DevopsDockercloud platformsamazon web servicesapache airflowAi DeploymentCloud OrchestrationCloud InfrastructuredeploymentcloudClient SatisfactionAi SolutionsMicrosoft AzureCloud IntegrationArtificial IntelligenceCommunication And Interpersonal Skills
About Neysa.ai
Neysa.ai
IT Services & Consulting
100
employees
2023
3 years old
Mumbai, Maharashtra
US
₹58.2L PA avg
Avg at Neysa.ai
About
At Neysa we accelerate AI adoption through purpose-built systems and services, enabling organisations to seamlessly integrate AI into their operations and drive real-world impact.
Industries
IT Services & Consulting
Employee ratings
10 reviews
4.6/ 5
Culture
4.3
Career growth
4.4
Work-life
4.7
Employees rate it well for
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