Project Manager - Primary Research

Role & responsibilities :

• Manage end-to-end CAWI research projects from feasibility to final delivery.
• Coordinate and execute full lifecycle and sample-only projects.
• Conduct feasibility checks and determine sampling requirements.
• Manage survey launches, survey testing, and questionnaire reviews.
• Monitor fieldwork progress, quotas, response rates, and project timelines.
• Coordinate with panel providers, vendors, and sample partners to achieve research objectives.
• Ensure data quality through quality checks, respondent validation, and compliance monitoring.
• Track project budgets, timelines, and operational metrics.
• Serve as the primary point of contact for clients and provide regular project updates.
• Handle stakeholder communication and manage project escalations.
• Work closely with survey programming, data processing, and analytics teams.
• Manage multiple concurrent studies while maintaining delivery timelines.
• Support project reporting, MIS preparation, and performance tracking.
• Ensure successful execution of B2B, B2C, Healthcare, and other quantitative research studies.
• Drive continuous improvement in survey operations, field management, and client satisfaction.

Preferred candidate profile

Technical Competencies

• Online Survey Operations Management
• Field Survey Planning & Execution
• Qualtrics Platform Knowledge
• Decipher Platform Knowledge (including Redirect Implementation)
• Data Quality Management & Validation
• Survey Methodologies & Sampling TechniqueWord
• CAPI / CATI / CAWI Methodologies S Reporting & Analytics
• MS Excel / Google Sheets Proficiency
• Field Quality-Control Processes

Core Functional Competencies

• Client Servicing & Stakeholder Management
• Vendor / Supplier Coordination
• Project Coordination & Execution
• Fieldwork Monitoring & Supervision
• Survey Progress Tracking & Reporting
• Quality Assurance & Compliance Management
• Data Collection Operations Management
• Resource & Manpower Utilization Management

Behavioral Competencies

• Strong Team Management & Leadership Skills
• Excellent Communication Skills
• Stakeholder Management Ability
• Problem-Solving & Decision-Making Skills
• Attention to Detail
• Analytical Thinking & Reporting Skills
• Ability to Work Under Pressure & Meet Deadlines
• Flexibility & Adaptability to Project Requirements