Project Manager - Order To Cash (OTC)
Ciber · Mumbai · onsite · Posted 45d ago
Undisclosed6–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
About the Role:
We are looking for a OTC Project Manager will lead the order-to-cash workstream, covering sales order processing, billing, accounts receivable, and collections. This role ensures the redesign and implementation of OTC processes support business continuity and improved customer experience. Minimum 6 years to 10 years of project management experience, including at least 3 years in order management, billing, or accounts receivable transformation.
Key Responsibilities
- Develop and manage the project plan, timeline, and deliverables for the Order to Cash workstream.
- Schedule and facilitate status meetings, domain meetings, steering committee and workshop specific to OTC.
- Partner with sales operations, billing, and credit/collections teams to define future-state processes and requirements.
- Coordinate configuration, testing, and validation of order management, billing, and AR modules.
- Manage customer master data readiness activities in coordination with the Data workstream.
- Track dependencies with other workstreams (e.g., R2R for revenue recognition, Data for customer master).
- Lead status meetings, prepare reporting, and support steering committee updates for O2C.
- Coordinate UAT planning and execution with business stakeholders and end users.
- Support training, communications, and change management for O2C process changes.
Program-Level Responsibilities (applicable to all six roles):
- Adhere to AmpliFi program governance, PMO standards, and reporting templates/cadence.
- Participate in cross-workstream coordination meetings to manage interdependencies.
- Escalate risks and issues through defined program governance channels.
- Support overall cutover planning, go-live readiness, and post-go-live stabilization for assigned domain.
Required Qualifications
- Bachelor s degree in business, Finance, Supply Chain, or related field.
- Familiarity with ERP OTC modules (e.g., Oracle Order Management).
- Understanding of end-to-end order-to-cash cycles, revenue recognition basics, and credit/collections processes.
- PMP, PRINCE2, or equivalent certification preferred.
- Strong stakeholder management skills, particularly with commercial and customer-facing teams.
- Excellent written and verbal communication skills in English.
- Proficiency in project management tools (e.g., Jira, Smartsheet) and collaboration platforms (e.g., MS Teams, SharePoint).
- Ability to work across time zones with global stakeholders (onshore/offshore coordination).
- Strong facilitation, negotiation, and conflict-resolution skills.
#LI-Hybrid #LI-NS1
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ExperienceCadenceOTCbusiness continuityO2CChange ManagementOracle DBJira AtlassianERPAccounts ReceivablePMPOrder To CashOrder ManagementCommunication SkillsoperationsfinanceOrder Processing
About Ciber
Ciber
IT Services & Consulting
2.5k+
employees
1974
52 years old
Troy
United States
₹13L PA avg
Avg at Ciber
About
HTC Global Services Inc., is an IT and BPS provider based out of the US.
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