Project Manager - .Net/CRM/Microsoft 365

Project Manager .NET / CRM / Microsoft 365

Experience: 10–15 Years
Location: Bangalore

Domain: CRM / Microsoft Technologies / Digital Transformation

Role Overview:

We are looking for an experienced Project Manager with a strong background in .NET, CRM, Microsoft Dynamics 365, and Microsoft 365 to manage end-to-end technology projects and drive successful delivery across business and technical teams.

The ideal candidate should have strong experience in project planning, stakeholder management, Agile delivery, CRM implementation/rollouts, and Microsoft technology projects, along with sufficient technical understanding to work closely with architects and engineering teams.

Key Responsibilities:

• Manage end-to-end project delivery from initiation and planning through implementation, deployment, and support.
• Lead CRM implementation, enhancement, integration, migration, and rollout projects, preferably involving Microsoft Dynamics 365.
• Manage projects involving .NET / ASP.NET / C#, Microsoft Azure, Microsoft 365, APIs, integrations, and enterprise applications.
• Define project scope, timelines, milestones, deliverables, resource requirements, and dependencies.
• Work closely with Business, Product Owners, Architects, Developers, QA, DevOps, and external vendors.
• Drive Agile/Scrum ceremonies including sprint planning, daily stand-ups, reviews, retrospectives, and release planning.
• Track project progress, risks, issues, dependencies, budgets, and overall delivery health.
• Manage customer and senior stakeholder communication, status reporting, governance, and escalation management.
• Ensure projects are delivered within agreed scope, schedule, quality, and budget.
• Coordinate CRM data migration, integrations, testing, UAT, deployment, and production rollout.
• Identify project risks proactively and develop appropriate mitigation and contingency plans.
• Manage distributed teams and multiple workstreams across the project lifecycle.
• Drive continuous improvement in project delivery processes, governance, and engineering practices.

Required Technical Background:

• Strong understanding of Microsoft technology ecosystem.
• Hands-on/project experience with .NET, C#, ASP.NET, Web API, SQL Server or related technologies.
• Strong exposure to Microsoft Dynamics 365 / CRM implementations or enterprise CRM projects.
• Good understanding of Microsoft 365 services and enterprise collaboration platforms.
• Exposure to Azure services, cloud migration, APIs, integrations, and DevOps is preferred.
• Understanding of CRM modules such as Sales, Customer Service, Marketing, Power Platform / Power Apps is an advantage.
• Good understanding of application architecture, integrations, databases, APIs, SDLC, and deployment processes.

Project Management Skills:

• Strong experience in Agile / Scrum / Waterfall project management.
• Project planning, estimation, resource planning, and delivery governance.
• Risk, issue, dependency, change, and scope management.
• Budget and commercial management.
• Strong stakeholder and customer management skills.
• Vendor / partner management experience.
• Excellent communication, presentation, negotiation, and leadership skills.
• Ability to manage multiple projects or complex enterprise programs.

Preferred Certifications:

• PMP / PRINCE2
• Certified Scrum Master / SAFe
• Microsoft Dynamics 365 certifications
• Azure certifications

Ideal Candidate Profile:

The ideal candidate will have:

• 10–15 years of overall IT experience with 5+ years in Project Management / Technical Delivery Management.
• Strong background in .NET / Microsoft technologies.
• Proven experience managing CRM / Microsoft Dynamics 365 projects.
• Good exposure to Microsoft 365, Azure, Power Platform, and enterprise integrations.
• Experience managing end-to-end implementation and rollout projects.
• Strong customer-facing and stakeholder management capabilities.
• Ability to understand technical discussions and translate business requirements into delivery plans.

Key Skills: Project Management | Technical Project Management | .NET | C# | ASP.NET | CRM | Microsoft Dynamics 365 | Microsoft 365 | Azure | Power Platform | API | SQL Server | Agile | Scrum | SDLC | Stakeholder Management | Delivery Management