Project Manager - Japanese speaker

Key Responsibilities

• Oversee full project delivery lifecycle — from initiation to closure.
• Set and manage customer expectations, ensuring alignment with business goals.
• Coordinate meetings, track progress, and communicate updates effectively.
• Collaborate with Customer Success Managers to initiate and execute projects.
• Use Smartsheet and Salesforce for project tracking, documentation, and reporting.
• Manage risks, resolve issues, and proactively adjust mitigation strategies.
• Lead cross-functional teams and manage third-party vendors or contractors.
• Drive change management and ensure successful project outcomes.
• Maintain up-to-date documentation and ensure knowledge transfer.