Project Manager For SAP Application Management Services

Role & Responsibilities :

• Service Delivery: Manage endtoend SAP AMS engagements, ensuring SLA/KPI compliance (response times, resolution, backlog).
• Incident & Change Management: Govern incident, problem, service request, and change processes using ITIL frameworks.
• Finance Process Support: Oversee monthend/yearend close, reconciliations, and financerelated SAP operations.
• Enhancements: Handle intake, estimation, and delivery of minor enhancements/change requests.
• Governance & Reporting: Produce SLA dashboards, rootcause analyses, and continuous improvement plans.
• Stakeholder Management: Act as trusted advisor for finance/controlling stakeholders; manage escalations and communication cadence.
• Team Leadership: Lead SAP functional/technical consultants across shifts and geographies.
• Risk & Improvement: Identify risks, ensure business continuity, and drive automation/knowledgemanagement initiatives.

Preferred Candidate Profile:

• SAP Experience: 8+ years of strong SAP background; must have managed at least one SAP module (preferably FI).
• Project Management: Proven experience as Project Manager in large organizational setups.
• AMS Background: Prior experience in Application Management Services (steadystate support, SLA delivery).
• Finance Education: B.Com or equivalent Finance/Accounts degree; professional finance qualifications preferred.
• Large Enterprise Exposure: Experience working in complex, multiteam environments.

• Joining Timeline: Immediate joiners or candidates available within 1-2 months.