Project Manager - Electricity Utility Billing System Implementation
Fluentgrid · Vijayawada · onsite · Posted 65d ago
Undisclosed10–15 yrsfulltimeSourced from
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About this role
Project Manager (Electricity Utility Billing System Implementation) Project Manager (Electricity Utility Billing System Implementation) Project Manager (Electricity Utility Billing System Implementation)
Position: Project Manager Electricity Utility Billing System Implementation
Experience: 10 15 Yrs
Location: Vijayawada
Qualification
- Bachelor s degree in engineering, Computer Science, Information Technology, or a related discipline
- MBA/PGDM is desirable
- PMP/PRINCE2 or equivalent Project Management certification is preferred
Job Summary
The Project Manager will lead the end-to-end implementation of large-scale Electricity Utility Billing, CIS, and CRM projects. The role is responsible for project planning, execution, stakeholder management, risk mitigation, resource management, quality assurance, and successful project delivery within scope, schedule, budget, and quality objectives.
Key Responsibilities
Project Delivery
- Manage end-to-end implementation of Utility Billing, CIS, CRM, Metering, Collections, and Customer Service solutions
- Develop project plans, schedules, resource allocation, and milestone tracking
- Ensure timely delivery while meeting scope, quality, and budget commitments
- Monitor project progress and drive issue resolution
- Stakeholder Customer Management
- Act as the primary interface between utility stakeholders, implementation teams, vendors, and management
- Conduct project governance meetings, status reviews, and steering committee discussions
- Maintain strong customer relationships and ensure stakeholder satisfaction
Team Resource Management
- Lead cross-functional teams comprising Business Analysts, Developers, QA, DevOps, Database Administrators, and Support Engineers
- Plan resource allocation, monitor performance, and address skill gaps through mentoring and training
Risk Change Management
- Identify project risks, dependencies, and critical issues, and implement mitigation plans
- Manage change requests, project escalations, and decision logs to ensure smooth project execution
Technical Solution Coordination
- Coordinate with Product and Technical teams to ensure solution alignment with business requirements
- Review solution architecture, deployment plans, integrations, security compliance, and infrastructure readiness
Quality Delivery Assurance
- Ensure successful completion of SIT, UAT, Performance Testing, Security Testing, and Go-Live activities
- Track implementation quality, defect closure, and production readiness
Commercial Governance
- Monitor project budgets, commercial milestones, contracts, and resource utilization
- Prepare project status reports, management dashboards, risk registers, and executive presentations
Post Go-Live Support
- Lead Hypercare and stabilization activities
- Monitor SLA compliance, production support, and continuous service improvements
Key Skills
- Project Program Management
- Leadership and Team Management
- Stakeholder Client Management
- Risk and Issue Management
- Budget Resource Planning
- Utility Business Process Knowledge
- Communication Presentation Skills
- Negotiation and Conflict Resolution
- Analytical Thinking Problem Solving
- Quality and Delivery Management
Preferred Experience
- 10+ years of experience in implementing Electricity Utility Billing/CIS/CRM solutions
- Experience delivering large-scale utility projects for Electricity Distribution Companies (DISCOMs)
- Strong understanding of Metering, Billing, Collections, Customer Service, and Smart Metering (AMI)
- Experience managing enterprise implementations for utilities with over 1 million consumers
- Exposure to government/public sector utility projects and multi-vendor environments
- Proven track record of successfully delivering complex digital transformation projects using modern enterprise technologies
Job Category: Project Manager
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServicecrmDiagnosticsChange Managementteam managementadvertisingERPProject ManagementFront Officeclient management
About Fluentgrid
Fluentgrid
IT Services & Consulting
629
employees
1998
28 years old
Visakhapatnam, Andhra Pradesh
India
₹5.8L PA avg
Avg at Fluentgrid
About
Fluentgrid Limited is a turnkey digital transformation solutions company with globally acclaimed software products. We are facilitating global transition towards smarter utility grids, cities, healthcare, infrastructure and manufacturing for a sustainable planet with happy people.
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