Project Manager Digital Transformation

Detailed Job Responsibility & Accountabilities

• Oversee and govern digital transformation projects across MedMantra modernisation, marketing technology automation and CRM migration.
• Establish programme governance steering committees, working groups, RAID registers, decision logs.
• Define programme-level plans, dependencies and milestones; track progress against baseline.
• Manage risks, issues, assumptions, dependencies and scope changes proactively.
• Lead vendor and partner governance — Microsoft (MedMantra), Salesforce (Martech), CRM partners; manage SLAs, deliverables and commercials.
• Drive change control and ensure release readiness across transformation programmes.
• Prepare and present executive dashboards, status reports and steering committee packs.
• Own programme financials — budget, forecast, actuals, variance analysis.
• Coordinate cross-functional teams including engineering, product, clinical, marketing, finance, operations and external partners.
• Drive benefit realisation tracking post go-live.
• Institutionalise PMO practices — templates, tollgates, review rhythms.

Desired Skills & Competencies

• Must have 10+ years of programme / project management experience with 5+ years leading large-scale digital transformations.
• Must have PMP, Prince2, or equivalent certification.
• Must have hands-on experience with MS Project, Jira Advanced Roadmaps, Azure DevOps, Smartsheet for programme tracking.
• Must have strong vendor and partner governance skills.
• Must have excellent executive communication and presentation skills.
• Preferred exposure to healthcare, MedTech or regulated industry transformations.
• Preferred exposure to agile-at-scale frameworks (SAFe, LeSS).

Job Performance Parameters

• On-time delivery of transformation milestones
• Budget adherence
• Stakeholder satisfaction and executive feedback
• Risk and issue management effectiveness
• Vendor SLA adherence
• Benefit realisation against business case

Managerial and Behavioral Competencies

• Should have very good leadership and influential skills
• Effective Communication
• Long term effective decision making
• Team Building & Leadership
• Stakeholder management at CXO level