Project Management Specialist

We are looking for a Senior Associate – Project Management to join our team in Pune!

If you thrive in a fast-paced environment, excel at managing end-to-end SaaS implementations, and love collaborating across cross-functional teams, we'd love to hear from you.

Role Details

• Role: Senior Associate - Project Management
• Location: Pune, India
• Work Mode: Hybrid
• Shift Timing: 12:00 PM - 9:00 PM IST
• Experience: 3–5 Years

Key Responsibilities

• Partner with Implementation Managers (IMs) and clients to lead Sakon Telecom Expense Management (TEM) platform implementations.
• Maintain Service Delivery Plans, track delivery schedules, and manage weekly task execution across multiple parallel projects.
• Proactively identify project risks, navigate scope changes, and ensure timely milestone achievements.
• Coordinate internal cross-functional teams (Audit, Carrier, Technical) to deliver accurate, quality client service.
• Streamline processes, gather customer requirements, and transition accounts to Account Management teams.

Requirements

Required Skills:

• Experience: 3 to 5 years in the telecom industry or IT or BPO/KPO or SaaS with project management and implementation experience.
• Core Capabilities: Proven track record in SaaS implementations and adherence to service management principles.
• Project Management: Strong grasp of PM methodologies, risk mitigation, and tracking multiple deliverables concurrently.
• Tools: Proficiency in MS Excel, MS Word, and knowledge of MS Project or equivalent tools.
• Communication: Exceptional verbal and written communication skills across technical, financial, and executive stakeholders.

Preferred Skills (A Plus):

• Working knowledge or experience with Enterprise Telecom Expense Management (TEM) and Mobility Solutions.
• Familiarity with Enterprise Financial Systems.

Perks & Benefits

• Flexible Holiday Policy
• Life & Medical Insurance coverage
• Continuous Skill Development & Certification Reimbursements
• Wi-Fi and Mobile Bill Reimbursements
• Employee Well-being Programs