PROJECT IN-CHARGE/ FOOD SERVICE MANAGER

PROJECT IN-CHARGE/ FOOD SERVICE MANAGER

Key Responsibilities:

·        Supervise and coordinate the daily operations of 3 Dining Halls and 5 Coffee Shops.

·        Ensure all outlets operate smoothly and meet required service standards.

·        Manage Dining Hall operations, including meal service, food presentation, service quality, cleanliness, hygiene, and customer satisfaction.

·        Manage Coffee Shop operations, including staff, service, stocks, sales, upselling, product quality, and cleanliness.

·        Supervise outlet staff and ensure proper manpower deployment.

·        Approve operational requisitions and ensure required food, beverages, and materials are available on time.

·        Monitor inventories, consumption, wastage, outlet costs, and stock levels.

·        Monitor daily meal services and ensure food deliveries are completed on time and according to requirements.

·        Coordinate logistics activities, including drivers, vehicles, food transportation, material deliveries, and distribution.

·        Manage shutdown operations, including manpower, meal requirements, deliveries, transportation, and service arrangements.

·        Prepare staff duty schedules and monitor attendance, timesheets, overtime, and performance.

·        Train and coach service staff on customer service, service standards, hygiene, and operational procedures.

·        Conduct regular inspections of Dining Halls, Coffee Shops, storage areas, and service areas.

Overall Responsibility

The Project In-Charge is responsible for the overall operational performance of the project outlets, ensuring effective manpower management, service quality, cost control, food safety, customer satisfaction, and compliance with client and company/project/contract requirements.