Project Engineer II (International)

Job Description

The Senior Project Engineer (Infrastructure) is dedicated to completing innovative technology projects, enhancing system capabilities, and fostering a culture of collaboration to directly address the unique challenges of the area. This position is key in delivering project solutions to clients that exceed expectations through careful understanding of client technologies and a thoughtful approach to problem solving. The ideal candidate typically has 7 years of experience designing, testing, and deploying complete technology solutions.  

Job Responsibilities

Expected Results

Champion the successful implementation of key projects, meeting client requirements and timelines.  

Drive the optimization of IT system performance and reliability by proactively addressing challenges. 

Enhance team collaboration and communication, contributing to the success of every project. 

Prior Experience

Proven project execution expertise with a track record of successful implementations.  

Strong technical proficiency in infrastructure components and systems.  

Strong technical proficiency in configuring and deploying various infrastructure changes, including firewalls, servers, networking, and wireless.  

Excellent problem-solving skills and a proactive approach to system optimization.  

Outstanding communication and collaboration abilities for effective stakeholder engagement.  

Client-focused mindset with a commitment to ensuring client satisfaction.  

Flexibility, adaptability, and a customer-centric approach to project execution.

Job Qualifications

Experience working with remote teams is desired. 

Hands-on deployment and troubleshooting experience for different technologies including endpoints, servers, cloud technologies, networks, etc. 

Ability to work in a fast-paced, and at times high-pressure consulting environment. 

Experience using Professional Services Automation (PSA) tools or ticketing platforms such as ConnectWise is a plus but not required for this position. 

Prior experience working in a Managed Service Provider (MSP) environment supporting multiple Clients is a plus but not required for this position. 

Experience using Remote Monitoring and Management tools (RMM) such as Kaseya or LabTech/ConnectWise Automate is a plus but not required for this position. 

A valid driver's license and vehicle that you can use for traveling to and from clients' offices and our offices. 

Required Areas of Expertise

Windows Server Environment Setup 

Active Directory and Active Directory Services 

DNS and DHCP 

Basic PowerShell scripting 

Storage Solutions such as NFS and SMB 

Hypervisor Setup and Configuration with Hyper-V 

Cloud Platform Deployments 

Using SharePoint, OneDrive, and Microsoft Teams 

Equipment Setup and Deployment 

Dell and HPE Server Chassis 

Network Switches from Ubiquiti 

Firewalls from Sophos 

Wireless Access Points (WAPs) from Ubiquiti 

Data Storage Device Setup and Deployment 

NAS solutions from QNAP and Synology 

Preferred Areas of Expertise

Hypervisor Setup and Configuration 

VMWare ESXi 

Nutanix Acropolis 

Cloud Platform Deployments  

Azure AD and Cloud Server 

Apple MDM 

Citrix ShareFile 

Equipment Setup and Deployment 

Network Switches from Cisco and Dell Enterprise  

Firewalls from SonicWall and Fortinet 

Wireless Access Points (WAPs) from Cisco Meraki and other Vendors such as TPLink 

Data Storage Device Setup and Deployment 

SAN solutions from Compellent and Nutanix

Job Requirements

A home office set up that meets the following:

Computer: A working computer with a minimum of 8GB RAM and one of the following:

Windows 11 with an Intel i5 or i7 (8th generation or newer), or

AMD Ryzen 5 or 7 (2000 series or newer), or

macOS 12 or newer.

Internet: Stable internet connection with at least 5 Mbps download and upload speeds.

Audio Equipment: A quality headset with a noise-cancellation feature for meetings.

Mobile Device: A smartphone capable of installing the Microsoft Authenticator app.

Webcam: An HD webcam for video calls.

2nd Monitor 

UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)

A very strong cultural fit the ITS way (Our core values will be discussed during the interview) 

Excellent command of the English language both spoken and written 

Able to work full time for 40 hrs. a week:  8:00 AM to 5:00 PM PST (Monday to Friday)

Able to pass our online behavior and cognitive assessments. 

Preferably, at least two of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer.

Able to provide NBI Clearance (for PH applicants).

Compensation

Pay rates start at $11.22/hour and vary by experience and location.

Benefits

Medical Insurance Plan

Dental & Vision

Life Insurance

Disability Coverage

Paid Time Off (starts at 15 days per year)

Maternity/Paternity Leave

Paid US Holiday

Retirement Plan

Salary Advancement/Loan

Health & Wellness Program

Company-paid training and certification

Supplemental Life Insurance (Employee-paid)

Supplemental Health Plans (Employee-paid)

 

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