Project Coordinator

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About TMF Group

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we're a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Key Responsibilities:

Project Coordination & Governance:

• Support Project Managers in the planning and execution of implementation projects.
• Maintain project plans, milestone trackers, RAID logs, action registers, and status reports.
• Schedule and coordinate project meetings, workshops, steering committees, and governance forums.
• Track deliverables, dependencies, and follow-up actions through to completion.
• Prepare meeting minutes and distribute action items to stakeholders.

Stakeholder Communication:

• Coordinate communications across business teams, technology teams, vendors, and third-party implementation partners.
• Follow up on outstanding actions, risks, issues, and decisions.
• Assist in preparing project updates, dashboards, and executive reporting packs.
• Maintain stakeholder distribution lists and communication records.

Documentation & Project Controls:

• Maintain project repositories and ensure documentation is organized, current, and easy to access.
• Manage project artifacts including requirements documents, design documents, testing evidence, training materials, and sign-off records.
• Ensure appropriate document version control, audit trails, and governance discipline.

Requirements & Business Support:

• Coordinate requirements gathering sessions and workshops.
• Assist in documenting business requirements, process flows, decisions, and meeting outcomes.
• Support business and technology teams in tracking requirement decisions and approvals.

Testing & UAT Coordination:

• Coordinate SIT, UAT, and regression testing activities.
• Track test execution progress, defects, retesting, and sign-offs.
• Maintain testing schedules and ensure timely stakeholder participation.
• Consolidate testing metrics and status updates for project reporting.

Training & Change Management:

• Coordinate end-user training schedules and stakeholder communications.
• Support preparation and distribution of training materials and user guides.
• Track training completion and business readiness activities.

Cutover & Go-Live Support:

• Support cutover planning activities and readiness assessments.
• Coordinate deployment tasks and Go-Live activities across teams.
• Track open actions during hypercare and post-production support periods.
• Maintain deployment and operational readiness documentation.

Vendor Coordination:

• Coordinate activities with software vendors, implementation partners, and consultants.
• Monitor and track vendor deliverables against agreed timelines.
• Escalate delays, dependencies, or issues to the Project Manager when required.

Required Skills & Experience:

• 2 to 5 years of project coordination, PMO, business operations, or project administration experience.
• Experience supporting implementation, integration, migration, transformation, or system rollout projects.
• Strong organizational, coordination, and stakeholder follow-up skills.
• Excellent written and verbal communication skills.
• Fluent English communication skills.
• Experience coordinating global stakeholders across multiple regions and time zones.
• Strong knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, Teams, and SharePoint.
• Ability to manage multiple priorities in a fast-paced project environment.
• Attention to detail with strong documentation and reporting capabilities.

Preferred Experience:

• Project Accelerator
• Financial Services
• Fund Administration
• Investment Management
• Capital Markets
• Private Wealth & Family Office
• Private Equity / Real Estate Funds
• Enterprise software implementations such as Yardi, eFront, Investran, Anaplan, Atlas, or similar platforms.

Education & Certifications:

• Bachelor's Degree in Business Administration, Commerce, Finance, Accounting, Information Technology, or a related discipline.
• Preferred - CAPM, PRINCE2 Foundation, Waterfall & Agile Fundamentals, or equivalent project management certification.