MUMBAI · FULLTIME
Program Success Manager
Kidvento Education & Research
Mumbai · onsite · Posted 23d ago
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Section · 01
About this role
Hiring: Program Success Manager
Location: Navi Mumbai Only
Experience: 1–2 Years
CTC: Up to 4 LPA
Employment Type: Full-Time
Key Responsibilities- Handle customer onboarding and training.
- Build strong customer relationships.
- Resolve customer queries and issues.
- Monitor customer accounts and satisfaction.
- Maintain customer records in CRM.
- Prepare basic reports and dashboards.
- Coordinate with internal teams for issue resolution.
- Conduct regular customer follow-ups.
- Travel to client locations as required.
- Bachelor's degree in any discipline.
- 1–2 years of experience in Customer Success, Client Servicing, Customer Support, Account Management, Operations, or related roles.
- Freshers with strong communication skills can also apply.
- Good verbal and written communication.
- Strong problem-solving and organizational skills.
- Customer-focused approach.
- Basic knowledge of MS Office/Excel.
- Willingness to learn CRM tools.
- Comfortable with regular client travel.
Interested candidates can apply through this link:
https://kidvento.keka.com/careers/jobdetails/161805
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Section · 02
Skills
Section · Company
About Kidvento Education & Research
Kidvento Education & Research
Education & Training
250
employees
2017
9 years old
Bangalore / Bengaluru, Karnataka
India
₹7.9L PA avg
Avg at Kidvento Education & Research
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