Program Specialist - US Healthcare Voice Process

IMMEDIATE JOINERS ONLY

INTERVIEW MODE: FACE TO FACE
Program Specialist US Healthcare Voice Process

Location: Bengaluru (Manyata Tech Park)

Shift: 6:00 PM - 03:00 AM (Night Shift)

Contract: 6 Months (Extendable based on Performance)

Key Responsibilities:

• Process patient applications and determine eligibility.
• Handle insurance verification, claims processing, and benefits coordination.
• Support reimbursement processes, prescription coordination, and therapy access programs.
• Maintain accurate records and update patient information in internal systems.
• Ensure adherence to HIPAA guidelines and quality standards.
• Collaborate with internal teams to resolve patient and insurance-related queries.

Eligibility:

• 2+ years of overall experience.
• Minimum 2 year of US Healthcare Voice experience (mandatory).
• Experience in claims processing, insurance verification, prior authorization, eligibility verification, or healthcare operations.
• Graduate/Postgraduate from a recognized institution.
• Strong analytical, attention-to-detail, multitasking, and problem-solving skills.
• Good written communication skills.

Selection Process: Typing Test (35 WPM with 85% Accuracy) Panel Interview HR InterviewPreference will be given to Immediate Joiners.