Program Specialist IV - Vendor Management Specialist (US&C)

Youll join Ubers Digital Sales Oranization (GSO) organization, supporting the US Canada Delivery Sales vertical. The teams mission is to fuel growth and client acquisition by optimizing BPO sales structures, scaling operational processes, and driving strong performance across multiple vendor sites and lines of business (LoBs).

This Vendor Management Specialist role is a hybrid of vendor oversight, performance analytics, and project coordination. You will be the day-to-day owner of BPO sales site reporting, tracking, and issue identificationurfacing key insights that drive business outcomes and leading initiatives to improve vendor delivery across Scaled Sales programs.

Youll work cross-functionally with Program Managers, Sales Ops, AI, and BPO partners to ensure accuracy of performance data, execution of sales initiatives, and continuous improvements to operational delivery. The role requires strong analytical capabilities, communication skills, and an understanding of scaled sales processes and performance levers. This role is ideal for someone who thrives at the intersection of sales execution, vendor operations, and data-driven decision making with a sharp eye on KPIs, strong stakeholder alignment, and a passion for scaling high-impact programs across diverse markets.