Program Specialist III

About the role and team

The Community Operations organization at Uber is where real people solve real problems in real time. As a Program Manager, you arent just a coordinator; you are a builder of the processes that make an effortless and efficient customer support experience possible for millions of users. Youll partner cross-functionally to launch support for new products while relentlessly refining existing services. The work is high-velocity and high-stakes, requiring you to bridge the gap between digital strategy and real-world execution.

Success in this role requires a high-ownership mindset and the grit to push through ambiguity. Youll need to navigate complex internal dynamics and stay steady when project constraints shift. Were looking for someone who can move fast without losing sight of the details, turning messy problems into structured plans. If you are a proactive problem-solver who thrives on challenge and is motivated by meaningful impact at a global scale, this is where youll grow.

What youll do

Basic Qualifications

Preferred Qualifications