Program & Project Mgmt Manager

Skill required: Tech for Operations - Program Project Management

Designation: Program Project Mgmt Manager

Qualifications: BTech

Years of Experience: 13 to 18 years

What would you do
The TSS Technology Mobilization Lead (TML) This role is responsible for technology mobilization governance of Business Process Services (BPS) mobilization projects. This role is to support our North America market and will require shift pattern to support US and/or Canada clients.

A key growth area for Accenture is working with our partners in the implementation of new technology solutions. Recent implementation experience with Blackline, Tradeshift, Trintech or Celonis will be an excellent addition.

Following Accenture methodologies and industry best practices, this role will be accountable for ensuring that Technology for Operations delivers BPS technology solutions with high quality and appropriate program controls, that technology leadership is appropriately aware of issues and risks, and that mobilization projects Start Green and Stay Green.


Experience
8+ years of experience managing programs, projects, and teams

6+ years with previous experience working on BPS mobilizations

Experience at working with Mobilization team and account leads to analyze issues and risks and work through approach and strategy to resolve or mitigate.

Preferred experience working with Accenture Operations and supporting technology teams (e.g. delivery factories, sales teams, OATLs, etc.)

What are we looking for

Techno-functional knowledge of any FA domain P2P, R2R or O2C is must to have.

Experience in deployment of FA related assets is required

Strong project management skills, specifically proven experience on BPS Mobilizations

Skills in deployment and/or project management of Blackline, Tradeshift, Trintech or Celonis.

Well-developed risk analysis and mitigation skills

People management demonstrated ability to build and lead virtual teams

Proactive issue/conflict identification and resolution ability

Strong problem-solving skills

Proven client facing skills

Candidate must be willing to work modified shifts to support global clients in other regions (e.g., North America). Shift allowances may be available in accordance with organization policies and practices.

Experience with QA activity

Hands-on experience with multiple BPS Offerings

Familiarity with Tech for Ops core technology solutions and functions

PMP or equivalent certification and experience with Accenture Delivery Methods and/or Agile delivery model

Roles and Responsibilities:

Coordinate with client Tech Lead to align Accenture and client workplans for dependencies and milestones

Responsible for overseeing the overall implementation and is the owner of the master project plan

Coordinate with client Tech Lead to gain and track client signoffs for technology projects deliverables

Work with client Tech Lead to schedule and run regular overall project status meetings and RAID log review calls

Responsible for overall technology risk and issue resolution management from Accenture

Manage the overall technology Stabilization/Hypercare activities/status with the client stakeholders

Handle client escalations to assign appreciate resources and inform client and Accenture stakeholders of progress/status

Interact with client tech and business resources to execute any joint activities

Coordinates all Accenture internal cross technology activities related to project

Manages the PMs/Leads for each individual technology component of the solution.

Sign off on Deployment Readiness

Manage Final Go/No-Go Decision

Manage defect and Change Request escalations

Review and approve the selected solution or action proposal from RCA

May participate in regular periodic status calls with account leadership and Steering Committee

Responsible for overall technology financials, including providing appropriate financial inputs into Accenture financial management systems

Responsible to submit overall project status updates into MyWizard.

Manages the creation and estimate for technology CRs. May also be involved in the CR process definition with the client and account leadership

Qualification BTech