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    Job · 21259966

    MUMBAI · FULLTIME

    Program & Project Mgmt Analyst

    Accenture

    Accenture

    Mumbai · onsite · Posted 5d ago

    Sourced fromNaukri
    Undisclosed3–5 yrsfulltimeMumbai

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    Section · 01

    About this role


    Skill required: Project Management - Program Project Management

    Designation: Program & Project Mgmt Analyst

    Qualifications: Any Graduation

    Years of Experience: 3 to 5 years

    What would you do
  1. You will be aligned with our Customer Support vertical and help us in managing resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
  2. You will also be responsible for closing the fault and complaints within SLA s.

  3. Candidate who has managed end to end project delivery starting from project initiation till completion are looked at for this skill

  4. Discipline and management of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria.

    What are we looking for
  5. Primary skill - Program Project Management - P3

    Roles and Responsibilities:
  6. In this role you are required to do analysis and solving of lower-complexity problems.
  7. Your day to day interaction is with peers within Accenture before updating supervisors.
  8. In this role you may have limited exposure with clients and or Accenture management.
  9. You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments.
  10. The decisions you make impact your own work and may impact the work of others.
  11. You will be an individual contributor as a part of a team, with a focused scope of work.
  12. Please note that this role may require you to work in rotational shifts

    Qualification Any Graduation

    13. Sourced from naukri

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    Section · 02

    Skills

    Customer Supporthandling escalationsProject initiationSLAProject ManagementProject Deliveryoperations

    Section · Company

    About Accenture

    Accenture

    Accenture

    IT Services & Consulting

    350k+

    employees

    1989

    37 years old

    Dublin

    Ireland

    About

    Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.

    Industries

    IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting

    Employee ratings

    73,428 reviews

    3.7/ 5

    Culture

    3.7

    Career growth

    2.8

    Work-life

    3.6

    Employees rate it well for

    Work Life Balance8779Work Culture7586Salary7496Learning5602Senior Management4852

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