Program/Project Management Lead

Project Role : Program/Project Management Lead
Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes.
Must have skills : Infrastructure Service Management
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Program or Project Management Lead, a typical day involves overseeing the comprehensive delivery of programs or projects to ensure alignment with business objectives. This role requires defining the scope of projects clearly and continuously monitoring the progress of deliverables to maintain quality and timeliness. The position demands active communication with various stakeholders to manage expectations, address challenges, and ensure successful outcomes. The role is dynamic, involving coordination across different teams and adapting to evolving project needs to drive overall success.

Roles Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead strategic planning sessions to align project goals with organizational priorities.
- Facilitate risk management processes to identify and mitigate potential project obstacles.
- Mentor junior team members to support their professional growth and enhance team capabilities.

Professional Technical Skills:
- Must To Have Skills: Proficiency in Infrastructure Service Management.
- Strong knowledge of service delivery frameworks and best practices within infrastructure environments.
- Experience in coordinating cross-functional teams to ensure seamless service management.
- Ability to analyze complex service issues and implement effective resolution strategies.
- Skilled in utilizing tools and methodologies for tracking service performance and continuous improvement.
- Excellent communication skills to engage with diverse stakeholders and facilitate collaboration.
- The candidate should have minimum 5 years of experience in Infrastructure Service Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.


Qualification
15 years full time education