Program/Project Management Lead

Project Role : Program/Project Management Lead

Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes.

Must have skills : Service Transition

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As a Program or Project Management Lead, a typical day involves overseeing the comprehensive delivery of programs or projects to ensure alignment with business objectives. This role requires defining the scope of projects clearly and continuously monitoring the progress of deliverables to maintain quality and timeliness. The position demands active communication with various stakeholders to manage their expectations, address any arising issues, and ensure successful outcomes. The role is dynamic, requiring coordination across different teams and adapting to evolving project needs to drive overall success.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Lead the planning and execution of project activities to meet deadlines and quality standards.
• Facilitate effective communication channels among stakeholders to ensure transparency and alignment.
• Monitor project risks and implement mitigation strategies to minimize impact on deliverables.
• Support the development and mentoring of junior team members to enhance team capabilities.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Service Transition.
• Strong knowledge of project management methodologies and best practices related to service delivery.
• Ability to coordinate cross-functional teams and manage complex project schedules.
• Experience in stakeholder management and conflict resolution to maintain project momentum.
• Skilled in risk assessment and implementing corrective actions to ensure project success.
• Competence in using project management tools and software to track progress and report status.
  
  

Additional Information:

• The candidate should have minimum 5 years of experience in Service Transition.
• This position is based at our HDC4 - SEZ location.
• A 15 years full time education is required.