Program Manager

Role Purpose:

Drive distribution strategy, sales force effectiveness, channel productivity, and business transformation initiatives through analytics, automation, and AI-driven insights. The role will work closely with business teams to optimise distribution performance, improve operational efficiency, and support strategic projects.

Key Responsibilities

• Drive distribution planning, territory mapping, and channel optimisation.
• Monitor sales productivity and channel performance through analytics and dashboards.
• Lead automation, digitalisation, and AI-driven business initiatives.
• Develop and automate reports using Python, Advanced Excel, Power BI, and other analytical tools.
• Coordinate with sales, operations, training, and central teams to execute strategic programs.
• Manage channel lifecycle programs including onboarding, incentives, and capability development.
• Track KPIs, provide business insights, and recommend corrective actions.
• Ensure compliance, governance, and high channel satisfaction standards.
• Conduct periodic market visits to understand ground realities and identify improvement opportunities.

Desired Profile

• MBA / PGDM preferred.
• 3-7 years of experience in Telecom, FMCG, Retail, Consumer Durables, or Distribution Management.
• Experience in channel management, sales operations, program management, or business analytics.
• Strong proficiency in Advanced Excel, Python, Power BI, Data Automation, and AI tools.
• Strong analytical, problem-solving, stakeholder management, and communication skills.
• Ability to manage multiple projects and work in a fast-paced environment.
• Comfortable with travel and market visits as required.

Key Competencies

• Program & Project Management
• Distribution & Channel Excellence
• Data Analytics & Business Insights
• Automation & Process Improvement
• AI & Digital Transformation
• Advanced Excel & Python
• Strategic Planning & Execution
• Stakeholder Management