MOHALI · FULLTIME
Program Manager
Iron Systems
Mohali · onsite · Posted 2d ago
Sourced from
Undisclosed15–20 yrsfulltimeMohali
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Section · 01
About this role
Company Overview:
Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems. For more than 15 years, customers have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistics, and global support services.
Responsibilities:
Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems. For more than 15 years, customers have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistics, and global support services.
Responsibilities:
- Support the Recruitment Manager and Governance Manager in key operational aspects of the site selection process including project setup, site access and due diligence, data management, project research, and schedule and transition support.
- Own project controls data gathering and reporting to internal teams including data management around vendor on-boarding, purchase order support and troubleshooting, project entity formation and budget and accounting forecasting and coordination.
- Support the team in creating scalable processes and tracking progress towards on-time delivery of projects/tasks by supporting standard results & improvements/enhancements programs using Agile, Scrum, Lean/Six-Sigma methodology.
- Supporting new onboarding efforts including working with client leads to determine resourcing needs, using new tools/bots to drive follow ups, determining required tool/access suite, managing access & document sharing.
- Coordinate across cross-functional teams for collaboration and address and resolve partner queries.
- Run & review KPI reports, SLA reports & Sales Invoice reports for Service delivery team.
Skillset Required:
- Bachelor s degree in computer science, business, or similar field.
- Information Technology Infrastructure Library (ITIL) certification.
- Capable of managing high pressure and short timelines.
- Ability to multitask and adapt to changing priorities.
- Training in technical writing or experience in basic statistics, accounting, or a similar field.
Experience & Qualifications:
- 8-10 yrs. of enterprise IT infrastructure or equivalent work experience.
- Firm understanding of industry best practices.
- Strong spreadsheet and presentation skills.
- Strong analytical and organizational skills.
- Ability to calculate program management statistics like mathematical averages and percentages.
- Ability to work independently and with a team.
- Ability to adapt to changing technology.
- Excellent communication skills
- Should be adaptable to different shifts
Mandatory Skills
End-to-End Project Planning, Coordination & Delivery Management, CSAT / Escalation Handling/ Project Governance/ Reporting, Dashboards & SLA Management/ IT Operations/ Process Improvement/ BGV/ ITIL / PMP / PRINCE2
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
it operationsTroubleshootingtechnical writingProcess ImprovementLogisticsPMPData ManagementanalyticalForecastingRecruitment
Section · Company
About Iron Systems
Iron Systems
Hardware & Networking
269
employees
2002
24 years old
Fremont, California
US
About
Delivers custom computing infrastructure platforms, addressing client needs in design and engineering for enhanced operational efficiency and market competitiveness.
Industries
Hardware & NetworkingIT Services & Consulting
Employee ratings
190 reviews
3.3/ 5
Culture
3.1
Career growth
2.7
Work-life
3.4
Employees rate it well for
Salary34Senior Management32Work Culture19Appraisal19Work Life Balance17
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