PUNE · FULLTIME
Program Manager
eClerx
Pune · onsite · Posted 30d ago
Sourced from
Undisclosed4–8 yrsfulltimePune
About a minute. You'll make an account on the way through.
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Section · 01
About this role
- Graduation (Bcom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM)
- 15 to 20 years of experience in handling team of minimum 70 members and has good experience and knowledge of Investment Banking Operations.
- Conceptualize, design and deliver high-quality solutions and insightful analysis on a variety of projects ranging in both complexity and scope.
- Knowledge of / prior experience with offshoring processes and methodologies highly preferred.
- Proven track record of managing complex Operations.
- Ability to meet client expectations with respect to SLAs, KPI and KRIs.
- Delivery of productivity gains and identify and implement process improvements.
- Possess strategic perspective, business acumen, action orientation and drive for results.
- Ability to present and lead client meetings with senior internal and external stakeholders.
- Ability to understand and analyze complex problems, methodically devise and present a solution, and apply sound judgment independently.
- Well-organized with ability to prioritize effectively and multi-task, while working independently. Track record of coping with pressured timelines and deliverables.
- Should be good with logical and quantitative abilities.
Sourced from naukri
Section · 02
Skills
Program ManagementitsmIncident ManagementITILService Delivery ManagementProblem managementSLASscope managementChange Managementteam managementProcessProject ManagementoperationsClient MeetingConceptualizationSLA ManagementKPIInvestment
Section · Company
About eClerx
eClerx
IT Services & Consulting
12.2k+
employees
2000
26 years old
Mumbai, Maharashtra
India
About
A Process Management Firm specializing in analytics, data-driven insights, and smart automation serving financial services, telco, retail, fashion, media & entertainment, manufacturing, and tech.
Industries
IT Services & Consulting
Employee ratings
6,313 reviews
3.1/ 5
Culture
2.9
Career growth
2.4
Work-life
3.0
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