Program Manager

Job Requirements

Job Requirements

We are seeking a highly experienced and strategic Program Advisor to lead the execution and management of service delivery operations across upstream, midstream, and downstream oil & gas. This role is critical in ensuring business growth, customer relationship, and high-quality service delivery in areas such as Design & Drawing Office, Project services, and Plant modification engineering support.

Key Responsibilities

• Lead the planning, execution, and delivery of Engineering Support for oil & gas assets including refineries, terminals, and offshore/onshore.
• Develop and implement strategic plans to achieve annual business objectives and drive sustainable growth
• Responsible for hiring, training, deployment, and delivery excellence
• Manage large teams with respect to revenue, margins and applied ratio.
• Manage customer relationship and generate new business opportunity.
• Collaborate with customer operations, engineering, and procurement teams to align service delivery with contractual SLAs and KPIs.
• Drive continuous improvement in service quality, performance, and cost efficiency.
• Monitor project budgets, timelines, and resource utilization, ensuring profitability and client satisfaction.
• Build and maintain strong client relationships, acting as a key point of contact for escalations and strategic discussions.
• Implement digital tools and analytics for customer value proposition and better business insights.
  
  

Work Experience

• Bachelor's or Master's degree in Mechanical, Petroleum Engineering.
• 19+ years of experience in industrial services or engineering delivery within the oil & gas sector, with at least 5 years in a senior leadership role.
• Deep understanding of oil & gas operations, maintenance practices, and safety protocols (e.g., HAZOP, HSE-MS).
• Proven experience managing large-scale service delivery projects in upstream, midstream, or downstream environments.
• Proven ability to lead and manage large, cross-functional teams (100+ personnel) across diverse scopes and geographies.
• Strong grasp of delivery excellence metrics, with a track record of setting, monitoring, and achieving performance benchmarks.
• Strong leadership, communication, and stakeholder management skills.
• Familiarity with industry standards such as API, ASME, ISO, and OSHA.
  
  

Preferred Qualifications

• PMP or equivalent project management certification.
• Experience with Plant engineering covering drawing office, Project services.
• Exposure to international oil & gas markets and global delivery models.