Program Manager
ShopDeck · Bengaluru · onsite · Posted 67d ago
Not disclosed3–5 yrsfulltimeSourced from
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About this role
What Do We Do
ShopDeck helps e-commerce merchants set up and manage their D2C storefront profitably.
Proposition For Merchants
D2C selling made as easy as selling on e-com marketplaces
Why build this
We have a software + services proposition for the merchant with the goal of
optimising for the merchant's profitability.Our product is an all-in-one software
stack that gives merchants everything they need to sell D2C, i.e. Storefront,
Shipping, Marketing integrations, Communication. Our services layer works on top
of this software stack to achieve profitability for merchants. Here, we combine 4-key
roles in classic e-commerce setup, all relevant for any D2C brand as well:
appropriate actions for merchant's profitability.Over time, the goal
is to productize our services layer - which we believe will move the baseline of what
merchants expect from a storefront software.
Founders
As a Program Manager, you will lead strategic business programs that drive operational excellence, business growth, and cross-functional execution. You will be responsible for planning, managing, and delivering high-impact initiatives while collaborating with multiple stakeholders across Product, Business, Operations, Marketing, and Technology teams. This role requires strong program management
capabilities, structured problem-solving, and leadership skills to ensure successful execution of key organizational priorities.
What You'll Do (Key Responsibilities)
ShopDeck helps e-commerce merchants set up and manage their D2C storefront profitably.
Proposition For Merchants
D2C selling made as easy as selling on e-com marketplaces
Why build this
- India's D2C wave has been limited to venture-funded D2C brands today
- The art of selling on your own website is not democratised. There are 500k-1M sellers who can sell D2C but can at best sell on marketplaces
- Philosophically - we feel brand owners should spend most of their time on the product and not on channel optimization
- Shopify / Status-quo software solve for work-flow management of storefront but don't do enough on helping merchants sell well!
We have a software + services proposition for the merchant with the goal of
optimising for the merchant's profitability.Our product is an all-in-one software
stack that gives merchants everything they need to sell D2C, i.e. Storefront,
Shipping, Marketing integrations, Communication. Our services layer works on top
of this software stack to achieve profitability for merchants. Here, we combine 4-key
roles in classic e-commerce setup, all relevant for any D2C brand as well:
- Marketing manager (top of the funnel)
- Category manager (products/merchandising)
- Product manager (website/app metrics)
- Ops manager (shipping metrics)
appropriate actions for merchant's profitability.Over time, the goal
is to productize our services layer - which we believe will move the baseline of what
merchants expect from a storefront software.
Founders
- Rishabh Verma
- Harmin Shah
As a Program Manager, you will lead strategic business programs that drive operational excellence, business growth, and cross-functional execution. You will be responsible for planning, managing, and delivering high-impact initiatives while collaborating with multiple stakeholders across Product, Business, Operations, Marketing, and Technology teams. This role requires strong program management
capabilities, structured problem-solving, and leadership skills to ensure successful execution of key organizational priorities.
What You'll Do (Key Responsibilities)
- Own end-to-end execution of strategic business programs, ensuring timely delivery against defined objectives and business outcomes.
- Define project plans, timelines, milestones, dependencies, and risk mitigation strategies while ensuring seamless execution.
- Collaborate with cross-functional stakeholders including Product, Engineering, Operations, Sales, Marketing, and Leadership to drive alignment and execution.
- Track program KPIs, identify execution gaps, and proactively resolve bottlenecks using data-driven decision-making.
- Build governance frameworks, conduct regular program reviews, and provide leadership with timely updates on progress, risks, and action plans.
- Lead and mentor a team, ensuring accountability, performance, and continuous development.
- Drive process improvement initiatives to enhance operational efficiency, scalability, and business performance.
- Influence stakeholders across different functions and ensure alignment toward common business objectives.
- 3+ years of overall professional experience.
- 1+ year of mandatory experience as a Business Analyst [Adv SQL, Automation]
- Experience in Program Management / Project Management / Strategy & Operations.
- 1+ year of team handling experience.
- Bachelor's from Tier 1 institute (IIT/ NIT/ BITS etc.).
- Strong knowledge of Program Management, project planning, and execution.
- Proven experience managing cross-functional projects and stakeholders.
- Excellent analytical, communication, and problem-solving skills.
- High ownership with the ability to drive initiatives end-to-end.
- Program Management Excellence – Strong expertise in planning, execution, governance, risk management, and stakeholder communication.
- Strategic Thinking – Ability to translate business goals into structured execution plans and measurable outcomes.
- Analytical Problem Solving – Uses data, dashboards, Excel/SQL, and structured thinking to identify issues and recommend scalable solutions.
- Cross-functional Collaboration – Effectively partners with Product, Engineering, Operations, Marketing, and Business teams to achieve shared goals.
- Leadership & Team Management – Leads, mentors, and develops high-performing teams while driving accountability and ownership.
- Execution Excellence – Demonstrates strong ownership, prioritization, and the ability to deliver multiple initiatives in a fast-paced environment.
- Communication & Stakeholder Management – Communicates effectively with senior leadership and aligns stakeholders across functions.
- Impact Lives: Help hundreds of sellers grow their brands online
- Innovate Fearlessly: Experiment, learn, and push boundaries.
- Thrive Together: Work with diverse, driven minds in a culture of care and boldness.
Sourced from foundit
Skills
AutomationProgram ManagementSQLProject Managementstrategyoperations
About ShopDeck
ShopDeck
Internet
400
employees
2022
4 years old
Bangalore / Bengaluru, Karnataka
India
About
Blitzscale Technology Solutions Pvt. Ltd.
https://shopdeck.com/
What We Do
ShopDeck empowers e-commerce merchants to set up and manage their D2C (direct-to-consumer) storefronts profitably.
Our Value Proposition
For Merchants:
We make D2C selling as simple and seamless as selling on e-commerce marketplaces.
Why We Built ShopDeck
- The D2C movement in India has primarily been accessible only to venture-funded brands.
- Selling independently via a personal website is not yet democratized. Despite there being ~500K to 1M sellers capable of going D2C, most remain limited to marketplaces.
- Our philosophy: Brand owners should focus on their product not spend their time optimizing sales channels.
- Current tools primarily solve for workflow and storefront management but fall short on actually helping merchants drive better sales outcomes.
Our Offering
We provide an integrated Software + Services stack, with a focus on merchant profitability.
Software Stack:
A full-suite D2C platform offering:
- Storefront
- Shipping
- Marketing Integrations
- Customer Communication
Services Layer:
On top of our platform, we offer managed services that cover four core roles found in every successful e-commerce operation:
- Marketing Manager Drives top-of-funnel performance
- Category Manager Manages product assortment and merchandising
- Product Manager Optimizes website and app performance
- Operations Manager Tracks logistics and shipping performance
Our services track and optimize across all these areas to directly impact merchant profitability.
Industries
Internet
Employee ratings
160 reviews
3.6/ 5
Culture
3.5
Career growth
3.4
Work-life
3.5
Employees rate it well for
Senior Management13Work Culture9Learning9Work Life Balance7Career Growth6
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