Program Manager

Key Responsibilities:-

• Responsible for the delivery of Embedded Off highway or Transportation Projects:
• Lead, mentor, retention and motivate high performance project resources for seamless delivery across engagements for all clients
• Establish operating procedures, work assignments, planning, and all project management activities across the delivery organization and meet targets for project revenue, profitability and utilization
• Manage scope of projects from inception to closure. Define, develop and manage implementation schedules and project budgets.
• Take complete ownership for Delivery Governance of their accounts and carry out regular project audits to evaluate SLA, compliance and quality
• Overseeing teams across the different stages of project delivery by supervising staff
• Maintain key customer relationships. Lead the new customer acquisition initiatives.
• Evaluating customer feedback and instituting changes as necessary to manage expectations
• Coordinate resources, prepare project teams for kick-off and ensure effective completion of project milestones, control project scope and mitigate risks.
• Collaborate with internal functional organizations like practice/Competency, operations, sales teams to achieve business targets

Key Skills :-

• Bachelors or Master's degree in engineering or related technical field
• Professional Project Management Certification from accredited institution preferred
• At least 12 years of experience in software development, testing and delivery of complex software projects and knowledge of automotive, Off highway or any other transportation development and/or testing is preferred
• A minimum of 5 years experience handling Multiple customers in India, US and Europe.
• Have executed software projects/programs of 3 M$ or more in both Fixed price, T&M and Staff augmentation projects
• Have experience in managing customer escalations independently
• Have thorough understanding and experience of managing projects in conventional and agile development environment
• Have led a team of at least 50+ engineers of multiple technology domains / disciplines across multiple projects/customers
• Experience mentoring, coaching and developing rising talent in the technology department
• Excellent time management and organizational skills and experience establishing guidelines in these areas for others
• Strong sense of personal accountability regarding decision-making and supervising department teams
• Experience working in a high-level collaborative environment and promoting a teamwork mentality
• Managerial experience applying analytical thinking and problem-solving skills
• Ability to predict challenges and seek to proactively head-off obstacles