Program Manager

Job Title: Program Manager G6 Hospitality
Location: Gurugram, India
Shift: US Shift
Experience: 510 Years

About G6 Hospitality

G6 Hospitality is a leading hospitality company in the United States, operating well-known economy lodging brands including Motel 6 and Studio 6. The organization focuses on delivering affordable, comfortable accommodation while working closely with franchisees and property partners across the US.

Key Responsibilities

• Manage end-to-end strategic programs across G6 Hospitality's US property and franchise network.
• Develop program plans, timelines, milestones, deliverables, and success metrics.
• Coordinate with US-based franchisees, property owners, operations teams, and corporate stakeholders.
• Drive successful onboarding and implementation of new franchise/property initiatives.
• Partner with Sales, Franchise Development, Operations, Finance, Technology, Marketing, and Legal teams.
• Track program performance against agreed KPIs, SLAs, budgets, and timelines.
• Identify operational gaps, risks, dependencies, and bottlenecks and drive timely resolution.
• Prepare weekly/monthly dashboards, MIS reports, business reviews, and executive updates.
• Analyze property and program performance data to identify opportunities for improvement.
• Drive process standardization, automation, and operational efficiency across programs.
• Manage escalations and ensure effective communication between India-based teams and US stakeholders.
• Support rollout of new products, systems, processes, and business initiatives across the US portfolio.
• Conduct regular stakeholder reviews and maintain action trackers to ensure accountability.
• Ensure programs comply with G6 Hospitality's operational and quality standards.
• Travel to the US may be required based on business requirements.

Candidate Profile

• Bachelor's degree in Business Administration, Hospitality, Operations, Management, or a related field.
• 5–10 years of experience in Program Management, Project Management, Business Operations, Hospitality Operations, or Franchise Operations.
• Experience in the US hospitality/franchise industry will be highly preferred.
• Strong experience managing multiple cross-functional projects/programs.
• Experience working with US-based stakeholders or clients.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent verbal and written communication skills.
• Strong proficiency in MS Excel, PowerPoint, and reporting/dashboard tools.
• Experience with project management tools such as Jira, Asana, Monday.com, Smartsheet, or similar is an advantage.

Preferred Background

Candidates from the following organizations/industries would be preferred:

• G6 Hospitality / Motel 6 / Studio 6
• OYO / hotel franchise businesses
• Wyndham / Choice Hotels / Best Western / Red Roof
• Hotel management companies
• Hospitality technology companies
• Travel & accommodation businesses
• US-focused B2B operations
• Consulting / Program Management

Key Skills

• Program Management
• Project Management
• Hospitality Operations
• Franchise Operations
• Stakeholder Management
• US Market Operations
• Process Improvement
• Data Analysis
• Business Reporting & MIS
• Risk & Escalation Management
• Cross-functional Leadership
• Change Management
• Strategic Planning

KPIs

• Program delivery within agreed timelines
• Successful implementation of strategic initiatives
• Franchise/property onboarding efficiency
• Program SLA and quality adherence
• Stakeholder satisfaction
• Cost and resource optimization
• Reduction in operational gaps and escalations
• Process improvement and automation
• Achievement of program-specific business targets
• Accuracy and timeliness of management reporting

Why Join G6 Hospitality?

• Opportunity to work with a leading US hospitality organization.
• Exposure to a large US hotel and franchise network.
• Direct interaction with international stakeholders and franchise partners.
• Opportunity to work on high-impact strategic programs.
• Career growth in global hospitality and program management.