Program Manager- Supply Quality

ABOUT THE ROLE

As a Program Manager Supply Quality, you will own quality operations for Spinny's vehicle inspection process within the Supply function driving execution discipline across a ground network of 1,200+ inspectors and new technology/ automation projects that improve how the team works. This is primarily an operations leadership role: you will be responsible for inspection quality ops at scale, and for building the systems and people processes that keep a large, distributed field team performing. The person will also drive select technology and automation initiatives that make quality operations more efficient. The ideal candidate is someone who thrives on ground-level execution and problem-solving with large teams, brings genuine automotive/vehicle domain expertise, and can additionally bring a technology/automation mindset to the table.

KEY RESPONSIBILITIES

• Own end-to-end quality operations across a field network of 1,200+ inspectors driving inspection accuracy & consistency

• Bring good automotive/vehicle knowledge to define and continuously refine inspection standards, defect checklists, and quality benchmarks • Build and manage the team structure, training, and performance systems needed to run ground operations reliably across locations

• Drive key quality & ops metrics through hands-on field engagement, reviews, and course correction

• Identify process gaps and inefficiencies in day-to-day ground execution and drive structured problem-solving to closure

• Partner with cross-functional teams (Product, Tech, Central Ops) to identify and implement automation opportunities that reduce manual effort for the inspection team

• Ensure adherence to SOPs and compliance standards across all supply quality operations

• Lead complex projects spanning process, people, or technology from scoping through on-ground rollout and adoption

REQUIREMENTS

Education

• B.Tech or equivalent degree, with a specialisation in Automotive strongly preferred

• MBA will be preferred

Experience & Skills

• At least 2-3 years in a fast-paced startup or automotive OEM environment

• Strong automotive/vehicle domain knowledge understanding of vehicle systems, common defects, and inspection/quality standards

• Proven experience managing large, distributed field teams and driving operational discipline at scale

• Working knowledge of using AI/automation to streamline daily workflows

• A history of taking complex, ambiguous projects from concept to completion

• Sharp problem-solving instincts, with a bias for structured, data-driven decision-making