Program Manager - Software Delivery / Web

About izmo

izmocars (www.izmoltd.com / www.izmocars.com) is a leading Interactive Media and Internet Solutions company with a strong presence in the Automotive industry. With Interactive Media studios in Long Beach, CA & Brussels, Europe, we are the largest producers of automotive content in the world. Our products include Interactive Media Solutions for Automotive, Web Platform, CRM, Online Marketing and Virtual Reality Platform for the Automotive industry.

Role Overview

We are looking for a Program Manager to lead and elevate our software delivery capability. In this role, you will drive delivery strategy, collaborate with cross-functional engineering and QA teams, and champion structured, AI-assisted delivery approaches that accelerate outcomes. You will be the bridge between our clients and our technical delivery teams, bringing rigor, credibility, and a bias for solving hard problems. If you are someone who thrives on accountability, loves building scalable delivery systems, and leads with clarity and precision, this role was built for you.

Role & responsibilities

Client Engagement & Strategy

• Own the delivery relationship with clients; take project requirements and technical briefs from account managers and translate them into clear, executable delivery plans.
• Serve as the primary escalation point for US and EU clients, communicating timelines, risks, and delivery status with confidence and transparency.

Program Design & Execution

• Plan and manage end-to-end software delivery across multiple concurrent programs, coordinating engineering, QA, design, and DevOps tracks.
• Define and maintain delivery frameworks (Agile/Scrum/Kanban) and enforce quality gates throughout the SDLC.
• Proactively identify delivery risks, dependencies, and blockers and resolve them before they impact timelines.

Technology & Automation

• Expert-level use of AI-assisted project management tools, sprint automation, and delivery intelligence platforms to speed delivery while improving predictability.

Cross-Functional Collaboration

• Work closely with technical leads, architects, QA, and delivery teams to ensure timely, high-quality delivery of software releases.
• Align stakeholders across engineering, product, and business functions on priorities, scope changes, and delivery commitments.

Project Management & Optimization

• Oversee the entire lifecycle of software delivery engagements from discovery, scoping, and sprint planning to release, retrospective, and continuous improvement.
• Maintain delivery dashboards and status reports that give leadership real-time visibility into program health.

Performance Analysis

• Create and maintain delivery metrics systems for velocity, cycle time, defect density, and on-time delivery, and drive data-backed decisions to improve team performance.
• Run structured retrospectives and translate learnings into actionable process improvements.

Team Leadership

• Lead and develop a cross-functional software delivery team, setting clear goals, workflows, and accountability structures.
• Build a culture of ownership, psychological safety, and continuous learning within the delivery organization.

Preferred candidate profile

• 10+ years of progressive experience in software delivery, project/program management roles.
• Demonstrated problem-solving ability and a proven track record of diagnosing ambiguous technical and organizational challenges and engineering clear solutions.
• Hands-on experience with AI tools in a delivery context (e.g., AI-assisted estimation, automated testing, intelligent sprint planning).
• Exceptional verbal and written communication skills, comfortable presenting to senior technical stakeholders and international clients across US and EU time zones.
• Strong analytical mindset and ability to interpret delivery metrics, draw actionable insights, and make evidence-based recommendations.
• Ownership mentality: someone who treats every program as their own and drives outcomes without being told twice.
• Proven credibility with clients and engineering teams; builds trust quickly, communicates with transparency, and consistently delivers on commitments.
• Highly structured, proactive, and organised work style able to manage multiple priorities across concurrent programs without dropping the ball.
• A genuine thirst for continuous learning, curious about emerging delivery methodologies, engineering practices, and tooling.

Qualifications & Experience:

• Deep familiarity with Agile, Scrum, SAFe, or Kanban frameworks and their practical application at scale.
• Knowledge of tools such as Jira, Confluence, Linear, GitHub/GitLab, CI/CD platforms (GitHub Actions, Jenkins, CircleCI), and project intelligence dashboards.
• Knowledge of Python, SQL, or scripting is an advantage.
• Deep understanding of team dynamics, engineering culture, and a collaborative approach to delivery.
• PMP, PgMP, CSM, or SAFe certification is a plus.
• Any Graduate / Postgraduate in Computer Science, Engineering, or a related field.
• MBA from a tier I/ II institute is preferred.