PROGRAM MANAGER - Salesforce

Salesforce Product Owner

Location: CUSTOMER-Bengaluru-Bengaluru

Years of Experience: 8-10 Years

Job Summary: We are seeking a highly skilled Salesforce Product Owner with a strong background in Salesforce solutions to join our dynamic team in Bengaluru. The ideal candidate will have a proven track record of managing Salesforce projects, collaborating with cross-functional teams, and delivering high-quality solutions that meet business needs. This role requires a deep understanding of Salesforce functionalities and the ability to translate business requirements into actionable tasks.

Responsibilities

• Act as the primary liaison between stakeholders and the development team to ensure clear communication of business requirements.
• Define and prioritize the product backlog, ensuring alignment with business goals and user needs.
• Collaborate with stakeholders to gather and analyze requirements, translating them into user stories and acceptance criteria.
• Lead sprint planning, reviews, and retrospectives, ensuring the team is focused on delivering value.
• Monitor project progress and performance, making adjustments as necessary to meet deadlines and quality standards.
• Provide training and support to end-users, ensuring successful adoption of Salesforce solutions.
• Stay updated on Salesforce best practices and emerging trends to continuously improve product offerings.
  
  

Mandatory Skills

• Strong expertise in Salesforce platform, including Sales Cloud, Service Cloud, and Marketing Cloud.
• Proven experience as a Product Owner or similar role in Agile environments.
• Excellent understanding of Agile methodologies and project management principles.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Exceptional communication and interpersonal skills, with the ability to work collaboratively with diverse teams.
  
  

Preferred Skills

• Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, Salesforce Certified Platform App Builder).
• Experience with Salesforce integrations and third-party applications.
• Familiarity with tools such as JIRA, Confluence, or similar project management software.
• Knowledge of user experience (UX) design principles and best practices.
  
  

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• 5-8 years of experience in Salesforce product ownership or related roles.
• Proven track record of successful project delivery in a fast-paced environment.
  
  

Salesforce