Program Manager - Quick commerce (Devarabisanahalli, Bangalore)

Role & responsibilities

• Plan, manage, and execute multiple programs to achieve business objectives.
• Coordinate with operations, supply chain, category, technology, and delivery teams.
• Monitor program timelines, milestones, budgets, and key performance indicators (KPIs).
• Drive dark-store expansion, operational improvements, and new process rollouts.
• Identify operational challenges and implement solutions to improve efficiency.
• Track order fulfilment, delivery performance, inventory availability, and customer experience.
• Manage project risks, dependencies, and escalations to ensure timely execution.
• Prepare performance reports and provide regular updates to senior management.
• Standardize processes and ensure consistent execution across stores and cities.
• Identify opportunities to reduce operational costs and improve productivity.

Required Skills

• Strong program and project management skills.
• Experience in quick commerce, e-commerce, retail, logistics, or supply chain.
• Excellent stakeholder management and communication skills.
• Strong analytical, planning, and problem-solving abilities.
• Proficiency in Excel, PowerPoint, and project management tools.
• Ability to manage multiple projects and meet tight deadlines.