Program Manager, Operations

AffirmedRx is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. We are committed to making pharmacy benefits easy to understand, straightforward to access and always in the best interest of employers and the lives they impact. We accomplish this by bringing total clarity to business practices, leading with clinical approaches, and utilizing state-of-the-art technology.

Join us in improving health care outcomes for all!  We promise to do what’s right, always.

Position Summary:

As the Program Manager, you will play a critical role in leading and managing AffirmedRx’s portfolio of strategic projects and supporting client implementations.  Responsible for planning, executing, and delivering key strategic projects that support internal infrastructure needs and service delivery efforts.  Brings extensive Program and Project Management experience, responsible for building and maintaining strong partnerships, ensuring exceptional service through high quality program delivery.  The ideal candidate will possess excellent leadership, lead through the influence of internal functional teams, facilitate and deliver executive level communications, and build collaborative internal/external relationships. Proven track record of successfully managing client implementations.

What you will do:

  Program Management:

Develop and execute enterprise-wide program strategies, ensuring alignment with AffirmedRx and clients overall goals and objectives

Lead the planning, execution, and delivery of a portfolio of projects, ensuring they are completed on time, within scope, and with high quality

Define program goals, objectives, and success criteria in collaboration with stakeholders and management

Establish and maintain program governance, including communication plans, and reporting mechanisms

Develop and maintain a detailed program plan, including timelines, resources, budgets, and milestones

Ability to think strategically while also being able to tactically deliver results

Executive level presence and problem-solving skills

 

Leadership & Communication:

Lead through influence, managing cross-functional project teams, providing direction, guidance, and support to ensure project success

Monitor and manage program risks, issues, and dependencies, implementing mitigation strategies as needed

Collaborate with internal stakeholders to ensure project plans are coordinated effectively

Monitor program progress and performance metrics, providing regular updates and status reports

Ensure effective communication and collaboration among project teams and stakeholders

Facilitate decision-making processes and issue resolution to keep projects and the program on track

Identify opportunities for process improvements and optimization within the program

Foster a culture of collaboration, innovation, and continuous improvement within the program

  Program Management Experience:

Bring a wealth of Program and Project management experience in Managed Care, PBM, or Healthcare to the role

Experience with AI, and Vendor Integrations

Leverage experience to make informed decisions, navigate implementation challenges, and contribute to the organization's strategic direction

What You Need:

Bachelor's degree in a relevant field (Business, Project Management, etc.) or equivalent work experience

8+ years industry experience in Managed Care or Pharmacy Benefits Management

Excellent communication skills

Experience within a Project Management Office and/or Client Implementation team

Proven experience in program management, successfully overseeing and delivering complex programs and initiatives. Strong understanding of project and program management methodologies, tools, and best practices

Excellent interpersonal skills with clear and concise communication with the ability to foster a collaborative work environment

A high level of judgment, analytical ability and creativity in investigating problems that require original and innovative solutions

A proactive can-do attitude, along with a strong capacity for empathy, emotional intelligence, and an inherent sense of curiosity

Ability to work collaboratively with cross-functional teams, internal and external.

Willingness and ability to travel (20%-25%)

What you get:

To impact industry change in the pharmacy benefits management space, while delivering the highest quality patient outcomes

To work in a culture where people thrive because when OUR team thrives, OUR business thrives

Competitive compensation, including health, dental, vision and other benefits

 

Note: 

AffirmedRx is committed to providing equal employment opportunities to all employees and applicants for employment. Remote employees are expected to maintain a professional work environment free of distractions to ensure optimal performance and collaboration.